Description

　　SUMMARY

　　As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

　　STATUS: Full Time, 36 hours a week

　　LOCATION: Batavia Medical Campus

　　DEPARTMENT: Batavia Urgent Care

　　SCHEDULE: 3 - 12-hour shifts, including weekends and holidays

　　ATTRIBUTES

　　2 year degree or equivalent combination of education and work experience preferredIntermediate computer skillsExcellent customer service and communication skillsRESPONSIBILITIES

　　Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointmentsRegistration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicableBilling & Payments. Collect and process payments when applicablePHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

　　PAY RANGE: $17.25 - $18.90

　　The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

　　Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

　　Minimum Salary: 17.25Maximum Salary: 18.90Salary Unit: Hourly