Allied Universal® Executive Protection and Intelligence Services, North America’s leading specialized protection company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time executive protection jobs!

　　Executive Protection and Intelligence Services, an Allied Universal® Company, is hiring a Billing and Collections Manager. The Billing and Collections Manager is responsible for the creation of all customer invoices. This position will work closely with our internal teams to ensure the timely creation and delivery of our customer invoices while maintaining a high degree of accuracy. The Billing and Collections Manager will work with customer contacts to timely collect payment for outstanding invoices and in partnership with the Finance and Product Development teams to implement and document automated billing.

　　RESPONSIBILITIES:

　　Affect and interpret management policies or operating practices as well as exercise significant amount of discretion in applying billing practices

　　Represent the company in handling challenges to billing amounts; resolve/settle invoice disputes

　　Develop and implement training and guidance materials related to billing and collections operations

　　Review work product of financial operations support analyst; edit or modify reports produced

　　Navigate, interpret, and understand complex contractual agreements

　　Collaborate with the legal department to ensure a comprehensive understanding of contract terms and conditions

　　Oversee the end-to-end billing process, ensuring accuracy and compliance with contractual obligations

　　Create and distribute customer invoices

　　Manage specialized billing uploads in SAP By Design

　　Create specialized reports as needed to support customer invoices

　　Set up new customer details in ERP to support billing process

　　Work with the Finance and Product Development teams to implement and document automated billing

　　Perform monthly analysis of customer invoices to ensure completeness and accuracy

　　Provide responses to inquiries from customers and internal teams regarding invoices

　　QUALIFICATIONS:

　　Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field

　　Minimum of three (3) years of experience in customer invoicing and collections

　　Advance working knowledge and experiences of Microsoft Excel to handle complex formulas and various data analysis features

　　Solid understanding of financial statistics and accounting principles

　　Proficient in the use of finance software

　　Strong interpersonal, communication, and presentation skills

　　Ability to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities

　　Ability to focus and multi-task in a busy environment

　　Able to handle stressful situations in a calm and professional manner

　　PREFERRED QUALIFICATIONS:

　　Hands-on experience with SAP ByDesign

　　Experience working in a high-volume, complex billing environment

　　BENEFITS:

　　Medical, dental, vision, basic life, AD&D, and disability insurance

　　Enrollment in our company’s 401(k)plan, subject to eligibility requirements

　　Eight paid holidays annually, five sick days, and four personal days

　　Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

　　If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

　　Job ID: 2024-1152836

　　Location: United States-Pennsylvania-Conshohocken

　　Job Category: Executive Protection