Bilingual Part-Time Customer Service Representative

　　Tallahassee, FL

　　Part-Time

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　　Position description:

　　Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records. As a Bilingual Part-Time Customer Service Representative you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing.

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　　Requirements:

　　Exceptional written and verbal communication skills

　　Excellent customer service skills

　　Must be clear and articulate on the phone

　　Exceptional attention to detail and troubleshooting skills

　　Basic computer skills including Microsoft, Gmail and Adobe

　　Flexible Scheduling with rotating shifts, including some Saturdays

　　Able to work a minimum of 20-29 hours per week

　　Must be fully fluent in Spanish

　　Ability to lift up to 25lbs