Company Description

　　Founded in 2000, the community is a group of creative thinkers united around the right idea. It’s a global creative agency with communitarians across 30+ nationalities. Partners include Verizon, Volkswagen, Mondelez, Netflix, Diageo, Porsche Latin America, and more.As an internationally awarded creative agency, the community has been in Ad Age’s A-List seven of the last 10 years, including as a Standout Agency in 2022 and Multicultural Agency of the Year in 2020. In 2022 the agency was also #6 on Fast Company’s Most Innovative Agencies in Advertising list. In 2019, the community was named one of Ad Age’s “Best Places to Work,” listed as one of the world’s “Fastest Growing Agencies” by Adweek, and recognized as one of the “Top 25 Agencies of the last 50 Years” by Campaign.

　　For more information, please visit: https://www.thecommunityagency.com/en-us

　　Job Description

　　the community is looking to hire a Bilingual Community Manager to join our team. Day-to-day you will be working with an Account Supervisor helping to set the pace and drive the overall process on one of the country’s largest telecom brands. In this role, you will be launching the bespoke handles for one of the largest telcomm brands in the US. This is a fast paced team with lots of opportunity for growth working directly with members of our leadership team. * Please note this is a six month long opportunity *

　　Job Description

　　Responsible for building and maintaining social media community for brands both on and offline.

　　​​Develop and curate intriguing content that resonates with the community and aligns with the brand.

　　Implement strategies that grow and retain the community, attract new customers & keep existing customer engaged

　　Actively engaging with community members, responding to comments, messages, and fostering discussions.

　　Monitor social media campaigns, analyze web traffic, community metrics, and use data to drive decisions

　　Address inquires, concerns, and feedback from community members. Implementing improvements based on feedback

　　Be the bridge between customers online who needs customer support from VZ and the dedicated CS team

　　Qualifications

　　1-2 years of fast-paced advertising agency experience, social media experience preferred

　　Excellent communication skills, (both written and verbal) & ability to work with stakeholders are a variety of levels

　　Ability to manage multiple tasks/campaigns, scheduling posts, coordinating events

　　Experienced in creating engaging content

　　Able to interpret website traffic and online customer engagement metrics

　　Must be fluent in both English and Spanish

　　Additional Information

　　As part of our dedication to an inclusive and diverse workforce, la comunidad Corporation (dba "The Community" and a wholly owned subsidiary of Publicis Media) is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-305-865-9600.