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Behavioral Health Case Manager II
Behavioral Health Case Manager II-March 2024
Norfolk
Mar 29, 2026
About Behavioral Health Case Manager II

  WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.

  Behavioral Health Case Manager II

  Job Family: Behavioral Health

  Type: Full time

  Date Posted:Jan 19, 2024

  Reference: JR101858

  Location:

  OH, CINCINNATI

  GA, ATLANTA

  MO, ST LOUIS

  GA, SAVANNAH

  IN, INDIANAPOLIS

  NY, NEW YORK

  KY, LOUISVILLE

  NV, LAS VEGAS

  CO, DENVER

  VA, NORFOLK

  Description

  Behavioral Health Case Manager II

  Job Description:

  Behavioral Health Case Manager II with the H.O.P.E. program, serving FEP (Federal Employee Program) members exclusively

  Monday - Friday 8a-5p in local time zone

  Remote with 50% local fieldwork

  The BH Case Manager II is responsible for performing case management telephonically and/or by field visits within the scope of licensure for members with behavioral health, physical health, and/or substance use disorder needs.

  How you will make an impact (including but not limited to):

  Completes face-to-face visits with members in the home, hospital, and other community settings, such as doctor’s offices, treatment centers, etc.

  Responds to more complex cases and account-specific requests.

  Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

  Conducts assessments to identify individual needs and develops specific care plans to address objectives and goals as identified during assessment.

  Monitors and evaluates the effectiveness of the care plan and modifies the plan as needed.

  Supports member access to appropriate quality and cost-effective care.

  Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

  Serves as a resource to other behavioral health and physical health case managers.

  Participates in cross-functional teams, projects, and initiatives.

  Minimum Requirements:

  Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and a minimum of 3 years of clinical experience in social work counseling with a broad range of experience with complex psychiatric and substance use disorder treatment; or any combination of education and experience which would provide an equivalent background.

  Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC (as allowed by applicable state laws) LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable state(s).

  Previous experience in case management and telephonic and/or in-person coaching with members with a broad range of complex psychiatric, substance abuse, and/or medical disorders.

  Preferred Skills, Capabilities, and Experiences:

  Experience in health coaching and motivational interviewing techniques is preferred.

  Managed care experience preferred.

  CCM preferred.

  For candidates working in person or remotely in the below locations, the salary* range for this specific position is $63,760 to $95,640

  Locations: Colorado , New York & Nevada

  In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

  The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

  Who We Are

  Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

  How We Work

  At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

  We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

  Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

  The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

  Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

  EEO is the Law

  Equal Opportunity Employer / Disability / Veteran

  Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

  EEO Policy Statement

  Know Your Rights

  Pay Transparency

  Privacy Notice for California Residents

  Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

  Need Assistance?

  Email us ([email protected])

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