Req ID: RQ190778

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Systems Administration

Skills:

24x7 Support (Inactive),BMC Remedy,Operations Management

Certifications:

CompTIA - Security+ CE - CompTIA

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Battle Captain - Lead

Transform technology into opportunity as the Lead Battle Captain with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As the Lead Battle Captain you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to support the global GEF program.

HOW THE LEAD BATTLE CAPTAIN WILL MAKE AN IMPACT

Provides overall operational support for the Global Enterprise Fabric (GEF) mission, ensuring communication between operations floor and government leadership. Is the direct representative of GEF and is responsible for management, addressing, escalation, and tracking of any incidents impacting GEF. Will work directly with the Operations Capability Manager (CM) either jointly or independently to ensure all tasks are addressed meeting mission requirements.

Manage the BC personnel schedules and shift coverage. Provide guidance and direction to BCs for daily task and assignments. Review, edit, distributes, and maintain the GEF Daily Status Brief. Review, edit, and manage Operations center TTPs, SOPs and procedures. Act as the backup for the Operations Capability Manager (CM) and provide shift coverage as needed. Communicate will other team leadership concerning manning requirements, personnel issues impacting operations, and completion of all assigned tasks.

DISS access (clearance verification)

Provide oversight of the operations floor

Submit, track, and monitor ITSM (Remedy) tickets

SME for providing tier 1 support and triage

Oversee management of security for all rooms under GEF responsibility

WHAT YOU’LL NEED TO SUCCEED:

● Required Experience: 2-5 years of related experience or equivalent education

● Certifications: 8570 Certification: IAT Level II Certification (CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP) AND Computing environment certification in either ITIL, Windows Server, VMware, SharePoint, or similar technology within 6 months of hire

● Required Technical Skills: Triage user requests, DISS, create and track tickets

● Security Clearance Level: SECRET

● Required Skills and Abilities: Communication, Problem solving, conflict resolution

● Location: On Customer Site Fort Huachuca

GDIT IS YOUR PLACE:

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.