As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.
At InterContinental Sanctuary Cove Resort we are looking for Bar Supervisor to join our team.
Under the general direction of the Assistant Restaurant & Bars Manager, oversee the smooth running of InterContinental Sanctuary Cove Resort Verandah Bar and our brand new venue the Lagoon Beach Club. Ensuring we provide guests with service in line with InterContinental standards, InterContinental Brand Service Behaviours and the IHG Winning Ways.
Day to Day
Liaise and work collaboratively with Food & Beverage Management regarding daily duties.
Constructively participate in team meetings, ensuring communication flows throughout the team.
Support the development of the team to maximise performance and great company culture.
Ensure guest satisfaction and customer experience by following IHG policies and procedures
Assist and monitor rostering to ensure all shifts are covered to required level.
Order inventory based on outlet par levels, assist in inventory-taking as required and assist in resolving discrepancies in inventory.
Develop and maintain cohesive working relationships within immediate team, and wider hotel team.
Ensuring all ongoing training for Food and Beverage Attendants is kept up to date
Lead the service period to keep the operation running smoothly and efficiently.
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
Qualifications
Qualification in Hospitality desirable
RSA Certificate
Experience
Minimum 2 years experience in Bar Supervision.
Friendly Persona
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects the high standard of the hotel and the IHG brand.
Time management skills, delegation, a drive for results and strong employee engagement skills.
Neat Personal Presentation
Flexibility - mornings, evenings, weekends and public holidays are all part of the job
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :
Paid birthday leave
Hotel perks like accommodation and food & beverage discounts
Enhanced parental leave
Proactive health days and flexible work options.
Your career journey will be supported through our lifelong development program
IHG Career Milestone celebrations
Transfer of entitlements as you move and grow with IHG.
Access to our discount retail platform that makes your pay for even further
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com
Follow us on Instagram and Facebook- @intercontinentalsanctuarycove
Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/
You must have full working rights in Australia
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.