Description
JOB OVERVIEW: Set up of Banquet Room and serve food and/or beverages in afriendly, courteous and professional manner according to Crescent highstandards of quality.REQUIREMENTS-Full Time Availability Required-Previous Banquet Server Experience PreferredESSENTIAL JOB FUNCTIONS:-Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.-Attend roll call meetings before events to learn function particulars,including guest and hotel expectations.-Greet guests and respond to requests in a friendly and courteous manner.-Serve the food and/or beverage in the order and to the expectation of theSupervisor to ensure consistency throughout the banquet. Promptly removedishes as guests complete each course and/or meal at the end of the meal orfunction.-Abide by all State, Federal and Corporate requirements pertaining toserving alcoholic beverages.-Replenish beverages as necessary, and check with guests for overallsatisfaction.-Once banquet is complete, reset banquet room according to Supervisor'sspecifications to ensure the readiness of the room for the following function.-Comply with attendance rules and be available to work on a regular basis.-Perform any other job related duties as assigned.REQUIRED SKILLS AND ABILITIES:Must have the ability to communicate in English. Self-starting personalitywith an even disposition. Maintain a professional appearance and manner atall times. Can communicate well with guests. Must be willing to "pitch-in"and help co- workers with their job duties and be a team player. Must havebasic knowledge of food and beverage preparations, service standards,guest relations and etiquette. Knowledge of the appropriate table settings andserviceware. Ability to comprehend and apply written product labelinginstructions to enable the safe application of products and processes withinthe hotel. Ability to remember, recite and promote the variety of menu items.Ability to transport up to 30 lbs. through a crowded room on a continuousbasis throughout the shift. Ability to operate beverage equipment, e.g.,coffee maker.PERFORMANCE STANDARDSCustomer Satisfaction:Our customers are what we are about. One of the keys to a positive guestexperience is positive interaction with Crescent staff. It is essential thatyou remain professional at all times, and that you treat all guests andassociates with courtesy and respect, under all circumstances. EveryCrescent associate is a guest relations ambassador, every working minute ofevery day.Work Habits:In order to maintain a positive guest and associate experience, your workhabits should always meet and strive to exceed hotel standards for workprocedures, dress, grooming, punctuality and attendance. You should beadaptable to change in your work area and in hotel procedures with awillingness to learn new skills and/or improve existing ones, have theability to solve routine problems that occur on the job and ask for helpwhenever you are not sure how to do something.Pay is $14.42 Per Hour Plus 8% Service ChargeApplication Deadline: January 30, 2024
Safety & Security:The safety and security of our guests and associates is of utmost importanceto Crescent. Every Crescent associate should adhere to the hotel securitypolicies and procedures, particularly regarding key controls, liftingheavy objects, using chemicals, and effectively reporting safety hazardsand safety concerns.Full Time Position Benefits-Medical, Dental, and Vision Insurance- Hotel Discounts- Paid Time Off (vacation, sick, bereavement, and Holidays)- 401K Match- And More!NOTE:This description excludes non-essential and marginal functions of the positionthat are incidental to the performance of the fundamental job duties.Furthermore, the specific examples in each section are not intended to beall-inclusive. Rather, they represent the typical elemen s and criteriaconsidered necessary to perform the job successfully. Other job-related dutiesmay be assigned by the associate's supervisor.Furthermore, this description is subject to change, in the sole discretionof the Company, and in no way creates an employment contract, implied orotherwise; each associate remains, at all times, an "at will" associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate againstemployees or applicants because they have inquired about, discussed, ordisclosed their own pay or the pay of another employee or applicant.However, employees who have access to the compensation information of otheremployees or applicants as a part of their essential job functions cannotdisclose the pay of other employees or applicants to individuals who do nototherwise have access to compensation information, unless the disclosure is(a) in response to a formal complaint or charge, (b) in furtheranceof an investigation, proceeding, hearing, or action, including aninvestigation conducted by the employer, or (c) consistent with thecontractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equalopportunity employer committed to hiring a diverse workforce and sustaining aninclusive culture. Crescent Hotels & Resorts does not discriminate on thebasis of disability, veteran status or any other basis protected underfederal, state or local laws.