Company Overview

　　Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

　　Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

　　We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

　　Job Category

　　Retail

　　Position Summary

　　Entry level position performing basic automotive services in the shop area

　　Responsibilities

　　Tire Service Duties (50%)

　　Repairs and balances tires

　　Operates tire changer, handles air impact wrenches and torque wrenches

　　Changes tires in the service department for Boss’ cars as required based on flow of sales mix in location. (Total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.)

　　BSRO certifications complete and current

　　Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies

　　Car Service Duties (20%)

　　Performs lubrications and oil changes

　　Performs basic vehicle inspections and elemental mechanical tasks following BSRO inspection and recommendations procedures. Example: Installs batteries

　　BSRO certifications complete and current

　　Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies

　　Miscellaneous (30%)

　　Unloads and loads 20 to 100 pound items from trucks as required and moves them into warehouse storage

　　Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department

　　Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.

　　Drives vehicles, e.g., to deliver merchandise, move Boss’ cars, etc.

　　Interacts with Bosses in a non-sales capacity

　　Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services

　　PHYSICAL DEMANDS

　　Tire Service

　　Perform 0 to 3 flat repairs per day

　　Mount and balance 4 to 28 tires per day

　　Rotate wheels on 1 to 7 vehicles per day

　　Pull new tires for Bosses weighing between (11 lbs. & 72 lbs.)

　　Average car tire weighs (27 lbs.), Average truck/SUV tire weighs (35 lbs.), Average Off Road Truck tire weighs (44.5 lbs.)

　　Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store

　　Wheels weigh between (5 & 42 lbs.) with an average of (20.6 lbs.)

　　Place wheels and tires on mounting machines between (28in. & 31in.)

　　Place wheels on balancer between (27in. & 29in.)

　　Tire mounting handles are between (19in. & 64in.)

　　Use foot controls to remove and mount tires

　　Tire repair stand is between (36in. & 39in.)

　　Pulling back the tire bar to hook onto the mounting machine requires (20 to 35 lbs.) of force

　　Pulling the valve stem with a tool requires (1 to 15 lbs.) of force

　　Wing nut for balancer weighs (4 lbs.)

　　Air impact wrench/torque gun weighs (6 to 8 lbs.)

　　Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.

　　Air hoses hang between (72in. & 80in.)

　　Oil Changes

　　Oil changes can take between (35 min. & 1 hour)

　　Opening and closing hoods requires (3 to 6 lbs.) of force

　　Pulling oil hose to vehicles requires (4 to 13 lbs.) of force

　　Oil hoses hang between (66in. & 80in.)

　　Maneuvering oil carts requires (4 to 15 lbs.) of force

　　Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force

　　Adjusting arm length requires (3 to 22 lbs.) of force

　　Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet

　　Oil filters are stored between (4in. & 61in.)

　　Individual quarts of oil weigh (1.5 to 2 lbs.)

　　Oil filters weigh less then (5 lbs.)

　　Miscellaneous

　　Opening doors requires (20 to 45 lbs.) of lifting force

　　Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight

　　Drive Boss vehicles

　　Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.)

　　Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store

　　Supplies weigh between (1 & 42 lbs.)

　　Store Upkeep

　　Use a dry mop or broom if needed to keep the floor clean

　　Stock paper products and soap in the restrooms

　　Paper products and soap weigh less then (3 lbs.)

　　Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean

　　All cleaning supplies and paper products weigh less then (5 lbs.)

　　WORK ENVIRONMENT

　　Cold work environment in the winter with a cold cement floor

　　Hot work environment in the summer

　　Oil and other slippery substances on the floor at times

　　Exposure to a variety of chemicals used in cleaning, lubrication, etc.

　　PREFERRED QUALIFICATIONS

　　Experience in automotive service industry preferredMinimum Qualifications

　　Reading and writing

　　Ability to learn basic mechanical tasks

　　Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles

　　Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

　　Employment Eligibility

　　If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.