Overview

　　As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is excited to announce the opening of a Maintenance Coordinator!

　　The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval.

　　This is a full-time work from home position that will allow you to work 100% from your home residence in the Phoenix, AZ or surrounding AZ counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on current business needs.

　　Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential.

　　This position offers a starting pay range of $20.00-$23.00 per hour depending upon relevant experience and skill level.

　　Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour) and bilingual skills (up to $1.00/hour).

　　This position also has the opportunity to earn an additional $0.25/hr for each current ASE certification you hold in this list: A1-A9, T4, T8, C1, G1, & X1.

　　Company Overview

　　Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 680,000 vehicles and growing at almost 12 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

　　Responsibilities

　　Responsibilities include:

　　Provide timely response to orders submitted by phone and email, in an efficient and friendly manner

　　Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services

　　Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures

　　Contact clients to provide recommendations, explain proposed repair procedures and gain approval

　　Make recommendations to internal business partners regarding repair recommendations and cost

　　Locate and suggest proper service locations for clients

　　Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

　　Qualifications

　　Minimum Qualifications Include:

　　Must be 18 years of age or older

　　Must live in Phoenix, AZ area or surrounding Arizona counties

　　Must live in the state of Arizona

　　Six (6) months of customer service experience required

　　Six (6) months of automotive maintenance or repair experience required, experience in a in a lube shop, tire shop, repair facility or dealership preferred

　　Degree in Automotive Technology preferred

　　ASE (Automotive Service Excellence) certifications preferred

　　Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

　　Willing to accept $20.00-$23.00 per hour

　　Must have the ability to meet all work from home technical requirements

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

　　Competency Based Qualifications:

　　Executing

　　Customer Service

　　Detail-Oriented

　　Analyzing

　　Communication

　　Flexibility

　　Work from Home (WFH) Requirements:

　　Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)

　　High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/ )

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.