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Automation Software ( MES ) Service Support Engineer II
Automation Software ( MES ) Service Support Engineer II-June 2024
Nagoya
Jun 20, 2025
About Automation Software ( MES ) Service Support Engineer II

  Description

  Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

  Key Responsibilities

  through in-depth understanding of customer technologies and critical gaps and work throughout the work cycle until the implementation of the solution

  Technically leads difficult, complex application activities and team

  Leads the execution teams ß-sites, evaluation and demos at customers site, through high involvement in the SOW and commitment schedule

  Interfaces with the customer regarding technical requirements analysis and schedule

  Define/approve Product application support plans for installation

  Create & Lead new methodologies in order to optimized system performance for specific application

  Analysis, Develop and Transfer new application capabilities in the system envelope from product division to customer application support team

  Lead customer Technical review meetings

  Functional Knowledge

  Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplinesBusiness Expertise

  Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketLeadership

  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirementsProblem Solving

  Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpact

  Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal Skills

  Explains difficult or sensitive information; works to build consensusQualifications

  Education

  Bachelor's Degree

  2 - 4 Years of Experience

  Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

  Qualifications

  Education:

  Bachelor's Degree

  Skills:

  Certifications:

  Languages:

  English (Required), Japanese (Required)

  Years of Experience:

  2 - 4 Years

  Work Experience:

  Additional Information

  Time Type:

  Full time

  Employee Type:

  Assignee / Regular

  Travel:

  Yes, 10% of the Time

  Relocation Eligible:

  Yes

  Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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