Home
/
Account Management
/
Associate Renewals Manager
Associate Renewals Manager-July 2024
Melbourne
Jul 12, 2025
ABOUT SALESFORCE
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Associate Renewals Manager

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Customer Success

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce.

  Responsibilities:

  Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory

  Required Skills/Experience:

  2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experienceBachelor's Degree

  Desired Skills/Experience:

  Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Account Manager, Large Customer Sales
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in digital media sales, marketing, or advertising. Experience working on a team setting both intern
Client Partner/Account Manager (Banking)
Title: Client Partner/Account Manager (Banking) Locations: Dallas, TX Responsibilities: Develop and assess account strategies to meet revenue targetsBuild upon existing client relationships through m
Registered Manager Local Specialty
Job Summary Responsible for directing the operation of a Walgreens Local Specialty Pharmacy, and accountable for improving unit sales, profits, and image through the overall development and protectio
Principal, Strategy & Value Services
The Principal is a strategic business partner within Cornerstone's Thought Leadership & Advisory Services organisation who works collaboratively with Sales, Sales Effectiveness, Customer Success,
Foundry Supplier Account Mgt, Senior Manager
Job Description This is an exciting opportunity to be on foundry account team that collaborates with BUs, internal cross functional teams and foundry suppliers to deliver supply chain sourcing excell
Client Associate/Registered Client Associate
Job Summary Job Description What is the opportunity? Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As
Alternative Market Placement Account Specialist
Sr PS Tech - OZ10BN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve
Account Manager- Commercial General Industry- West
Account Manager - OA09HN Associate Account Manager - OA10FN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here m
Customer Success Manager, Platform Team
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork,
Account Manager II - Sales Ops
United States • Virtual Req #40254 Monday, December 11, 2023 Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering co
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved