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Associate Operations Analyst
Associate Operations Analyst-September 2024
Quezon City
Sep 12, 2025
About Associate Operations Analyst

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonuses

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

Retirement savings benefit

Rewarding culture that values wellness and well-being

Performance Bonus

Global network of industry experts

Extensive training resources

Job Description:

We’re looking for an Associate Operations Analyst to join our Global Batch Operations team at MBPS. In this role, you are expected to Monitor Production Application/Batch Processing to avoid the risk of data loss.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

Monitor Production Application/Batch Processing to avoid the risk of data loss

Maintain a timely overnight production schedule and minimize any incident that can cause business outage.

Present complex ideas clearly, manages the complexities of integrating new technologies

Influence individuals across business boundaries to achieve objectives

Qualifications:

Education: Bachelor's Degree holders in IT/Computer Science/Computer Engineering etc.

Experience: At least 2 to 3 years relevant experience

Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Minimum Skills to Hire/Must Haves:

Two to three years work experience related to Batch Operations. Strong knowledge of technology platforms and environments. (Mainframe, AIX, Linux, Windows, Unix)

Background in custom reporting skills using SQL and Oracle. Understanding of job types, JavaScript, and triggers used for CA WLA job processing

Ability to work independently (this is a 24x7 shift and may require periods with no on-site supervision)

Experience in code deployment and incident escalation engaging offshore support is preferred

Understanding of basic change management principle is an advantage

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

Acerca de John Hancock y Manulife

Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

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