“Every person deserves compassion, dignity, and the safety of a place to call home.”

　　Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

　　Job Description

　　The Associate Manager of ICMS is responsible for the day to day supervision of all Los Angeles ICMS

　　staff including ongoing training of ICMS staff and documentation monitoring to ensure compliance

　　with ICMS related contracts. The Associate Manager of ICMS is responsible for assisting the Manager

　　of ICMS with ongoing communication with funders to ensure effective implementation of all ICMS

　　related contracts.

　　The pay range for this position is $28.00 - $31.00 per hour, depending on experience. 

　　Responsibilities

　　Oversee the day to day operations of the ICMS LA team.

　　Supervise ICMS staff to ensure client documentation and benchmarks are being met in accordance with the program workflow, including conducting weekly one on one supervision with LA ICMS staff

　　Understand IF ICMS contract obligations including documentation and policy related requirements

　　Manage program operations, including coordinating with other departments to ensure efficiency of program operations

　　Complete regular reporting as requested by the program funders

　　Communicate program outcomes, needs and provide status updates to management.

　　Conduct internal audits of ICMS documentation.

　　Utilize HMIS and internal databases to track service delivery

　　Oversee the disbursement of rental subsidies to property managers.

　　Demonstrate the ability to motivate staff, grasp new skills/procedures and foster a

　　positive attitude toward changes.

　　Effectively use interpersonal and communications skills including tact and diplomacyin order to address conflict

　　Ensure staff are following and utilizing best practices in their duties.

　　Support staff in handling client grievances and difficult issues with clients.

　　Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.

　　Network with community partners to increase and improve services available to clients.

　　Maintain confidentiality of work related information and materials.

　　Preferred Experience/ Minimum Qualifications

　　Bachelor’s degree from an accredited university in Social Services or equivalent   experience

　　Minimum 2 years of recent progressively responsible administrative   management or supervisory experience

　　Experience in the area of non-profit housing and/or housing for people with disabilities   and chronic health conditions.

　　At least 1 years of experience working with at risk/homeless individuals(preferred)

　　Previous experience working in property management or related fields

　　Knowledge of federal, state and local housing laws and regulations.

　　Current valid CA driver's license

　　Have a dependable vehicle with automobile insurance

　　Computer literate; ability to use Microsoft Office products and databases such as  Homeless Management Information Systems (HMIS). Proficient in Microsoft Suite (Outlook,  Word, Excel, etc.)

　　Bilingual in Spanish and English is helpful, highly desirable

　　  Benefits

　　Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan

　　Dental and Vision Insurance

　　Life, AD&D and LTD Insurance funded 100% by Illumination Foundation

　　Employee Assistance Program

　　Professional Development Reimbursement

　　401K with Company Matching

　　10 days vacation PTO/year

　　6 days sick PTO/year

　　10 days holiday PTO/year

　　Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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