Job Title

　　Associate Director Undergraduate Admissions

　　Agency

　　Texas A&M University - Commerce

　　Department

　　Undergraduate Admissions

　　Proposed Minimum Salary

　　Commensurate

　　Job Location

　　Commerce, Texas

　　Job Type

　　Staff

　　Job Description

　　INSTRUCTIONS TO APPLICANT:

　　During the application process the “My Experience ” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

　　Use the Upload button to add each document.

　　You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.

　　All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.

　　Incomplete or improperly submitted applications may be excluded from consideration.

　　Please provide the following documents:

　　Cover Letter

　　Resume/CV

　　Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).

　　Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

　　Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at [email protected].

　　SUMMARY:

　　The Associate Director of Undergraduate Admissions provides leadership and support in the development and implementation of the undergraduate recruitment plan, oversees key undergraduate recruitment strategies, manages processing business practices, ensures timely undergraduate admissions reporting, and assists the Director of Undergraduate Admissions in the administration of the Office of Undergraduate Admissions to meet institutional enrollment goals. The Associate Director of Undergraduate Admissions is responsible for overseeing staff that conduct the processing of applications and evaluation of credentials submitted for undergraduate admission to the University, for creating targeted recruitment initiatives that will ensure the institution meets our enrollment goals, and for developing, supervising, and training Admissions Counselors, Admissions Evaluators, and Enrollment Support Services Specialists. Adhering to the University’s admissions policies and with the requirements of the Texas A&M System, the Associate Director of Undergraduate Admissions provides timely and accurate information to support enrollment and retention efforts in support of student success.

　　DUTIES & RESPONSIBILITIES:

　　Contributes to the University’s enrollment objectives by partnering with the Director of Undergraduate Admissions to develop and implement a comprehensive and effective approach to the undergraduate admissions cycle which includes but is not limited to the following components: developing a student recruitment plan including managing recruitment outreach (college fairs, high school, and community college visits), evaluating and assessing admissions application trends, ensuring timely admissions decisions throughout the admissions cycle, and overseeing the customer service efforts of Undergraduate Admissions.

　　Manages and leads a team of Admissions Evaluators and Assessment Operators tasked with reviewing applications, credentials, and data entry into the student information system.

　　Manages and leads Enrollment Support Services tasked with providing excellence in customer service to all inbound calls.

　　Manages and leads a team of Admissions Counselors responsible for all territory management aspects of undergraduate recruitment.

　　Coordinates training and professional development opportunities for staff and performs quality assurance audits on all processing, data entry, and business operations to ensure adherence to established policies and procedures.

　　Oversees technical tools associated with electronic documents and serves as the main point of contact for the University in managing the course equivalency tables contained within the student information system, as well as approved articulations and degree pathways built within those tables.

　　Completes and submits the annual Coordinating Board admissions reports and maintains the ApplyTexas state-wide application database.

　　Ensures compliance with the University’s undergraduate admission policy by overseeing the review and authentication of academic credentials of applicants, managing course equivalencies, counseling students and their families regarding admission criteria and alternatives, and recommending exceptions to senior administrators when appropriate.

　　Oversees key admissions projects and collaborates with campus partners (e.g., Academic Affairs, New Student and Family Programs, Scholarships and Financial Aid) in the dissemination of information to targeted new student populations.

　　Serves as co-chair of the Admissions Review Committee for the supplemental application process while maintaining open lines of communication with school counselors and the public on issues related to policies and procedures for admission to the university.

　　Contributes to the overall success of the Division of Enrollment Management by performing all other duties as assigned by the Director of Undergraduate Admissions.

　　MINIMUM REQUIREMENTS:

　　Education: Bachelor’s degree

　　Experience/ Knowledge/ Skills: Five (5) years of related experience in a college or university setting in an admissions leadership role. Supervisory experience is required. A proven track record for making data-driven operations and recruitment decisions that support the achievement of institutional enrollment goals is required. Knowledge of undergraduate and international admissions, financial aid, scholarships, and academic and student services is required. Excellent oral and written communication skills and sensitivity to issues related to the retention and recruitment of a varied student body are required. Excellent organizational skills and demonstrated ability to work independently are required. A working knowledge of database systems such as Ellucian’s Banner, PeopleSoft, or some other type of database product utilized by institutions of higher learning are required. Knowledge of spreadsheets, database applications, and the use of a CRM are required. Familiarity with office applications software, preferably Microsoft Office, is required. Strong interpersonal skills with the ability to develop positive relationships with prospective students and their families are required.

　　Abilities: Ability to travel to high school and community college day and night programs and other visits throughout Texas is required. Ability to work beyond normal office hours and/or work on weekends. Occasional overnight travel and evening and weekend work are required.

　　Licensing/Professional Certifications: Valid driver’s license.

　　Physical Requirements: Ability to lift moderately heavy objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Other Requirements: Demonstrated ability in team building, leadership, supervision, management, selection, performance evaluation, public speaking, conflict resolution, and problem-solving, within the context of a college or university admissions office is required. A demonstrated understanding of the importance of building and maintaining open communication with college partners, school counselors, and community college stakeholders is required. A working knowledge of marketing principles, best practices, and techniques relevant to student recruitment is required.

　　PREFERRED EDUCATION/ SKILLS/ EXPERIENCE:

　　A Master’s degree in Higher Education, Student Affairs, or relevant field from a nationally or regionally accredited institution of higher education is preferred. Knowledge of and familiarity with current trends and best practices in customer service, enrollment management, student support services, and retention is preferred.

　　SUPERVISION OF OTHERS:

　　Assistant Directors, Admissions Counselors, Enrollment Support Service Specialists, Admission Evaluator Staff, Graduate Assistants, and Student Workers.

　　Salary Range:

　　$65,000 - $75,000

　　This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. All Texas A&M University-Commerce employees are expected to facilitate a work environment that encourages knowledge of, respect for, and ability to engage with those of other cultures or backgrounds. This job description is not an employment agreement or contract. The University has the exclusive right to alter this job description at any time without notice.

　　Texas A&M University-Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

　　All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

　　Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　We are Commerce. We are Lions!

　　Welcome! We are excited that you want to forge your future with a career at Texas A&M University-Commerce. Our main campus is located in Commerce, Texas, at the eastern edge of North Texas with multiple instructional sites as well as a robust online presence. We are proud to be one of the largest universities in the prestigious Texas A&M University System.

　　Since 1889 A&M-Commerce has educated the people of Texas and, ever increasingly, points beyond. We remain true to our founder William Leonidas Mayo’s creed of “ceaseless industry, fearless investigation, unfettered thought, and unselfish service to others.”

　　Texas A&M University-Commerce is committed to and promotes equal opportunity for all. This commitment includes equal employment opportunity, affirmative action, and program accessibility. It is also committed to make its workplaces, campuses, and programs accessible to all, without regard to race, color, religion, sex, national origin, disability, age, veteran status, genetic information, sexual orientation or gender identity.

　　Texas A&M University-Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　If you need assistance in applying for this job, please contact (903) 886-5080 or [email protected].