University Overview

　　The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

　　Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

　　The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

　　Posted Job Title

　　Associate Director, Executive Doctorate in Higher Education Management Program, Penn GSE

　　Job Profile Title

　　Associate Director C, Student Services, Graduate Programs

　　Job Description Summary

　　The Penn Graduate School of Education is committed to cultivating a workplace that values equity, diversity, inclusion, and collaboration. We seek talented individuals who will help lead our efforts to create a more inclusive workplace in a community with a substantive institutional commitment to equity and justice. Diversity is prized at Penn as a central component of our mission and helps create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship.

　　The Associate Director is responsible for managing the nation’s premier cohort-based executive doctorate program in higher education management. The Associate Director is responsible for providing a wide range of financial, technical, and support services to students and faculty, including advising students on coursework, posting grades, tracking performance, course rostering, and program forecasting. The Associate Director will also manage the full cycle admissions process, including application review, information session planning, and orientation planning. Additionally, the Associate Director will manage the program’s budget, including tracking, balancing, and projecting, and serve as the direct supervisor to the Program Coordinator. This role will work with the Director on evaluating the curriculum and consulting with faculty on teaching practices and academic delivery, as well as on engaging with alumni of the program.

　　Job Description

　　Program Management: Provide a wide range of financial and technical advising, as well as other support services, to students and faculty; Track performance of students in the program; Post grades for students; Advise students on their courseload and provide recommendations on courses; Oversee the course rostering process; Oversee and manage academic records; Prepare forecast analyses of the program; Notify and confirm students’ eligibility and registration for graduation; Serve as a primary resource for 1-2 cohorts in the program; Interpret and apply policies; Forge a strong partnership with the Office of Student Success and Student Records.

　　Admissions & Marketing : Manage the full cycle admissions process; Ideate, develop, and recommend admissions & marketing strategies; Oversee orientation planning and management, including supporting virtual information sessions; Manage and read applications using Slate; Oversee and engage with prospective and admitted students’ inquiries, programmatic needs, and process questions; Oversee and help maintain marketing materials, including the website, print materials, and electronic materials; Serve as a spokesperson for the program, present at conferences, and visit schools and colleges; Collaborate with Admissions, Communications, and Financial Aid consistently.

　　Budget Management: Independently manage the program’s budget, including tracking, balancing, and projecting; Review budget reports monthly with the Director and ensure accurate charges and allocations; Oversee expenditure tracking; prepare budget forecasts.

　　Staff Management: Serve as the direct supervisor to the Program Coordinator; Meet regularly with the Program Coordinator to set goals; Provide ongoing guidance and support to sure their professional growth and development; Offer continuous training, both formal and information, and deliver ongoing feedback in a timely fashion; Serve as a resource and sounding board.

　　Instructional Design : Meet regularly with the Director to discuss the program and work to evaluate the curriculum and address gaps in the curriculum as needed; Consult with faculty on teaching practices and academic delivery that meets the values of the School and program.

　　Assist the Director in fundraising efforts with the Alumni Advisory Board; Consult and collaborate with Development & Alumni Relations.

　　Perform additional duties as assigned.

　　Qualifications

　　ESSENTIAL:

　　A Bachelor's degree and 3-5 years of experience, or an equivalent combination of education and experiencePREFERRED:

　　A Master's degree in Education or related field, and 5-7 years of experience

　　Job Location - City, State

　　Philadelphia, Pennsylvania

　　Department / School

　　Graduate School of Education

　　Pay Range

　　$51,824.00 - $75,000.00 Annual Rate

　　Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

　　Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

　　Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

　　University Benefits

　　Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

　　Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

　　Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

　　Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

　　Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

　　Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

　　Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

　　University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

　　Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

　　Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

　　Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

　　Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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　　To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

　　The University of Pennsylvania's special character is reflected in the diversity of the Penn community. We seek talented faculty and staff who will constitute a vibrant community that draws on the strength that comes with a substantive institutional commitment to diversity along dimensions of race, ethnicity, gender, sexual orientation, age, religion, disability, veteran status, interests, perspectives, and socioeconomic status. Grounded in equal opportunity, nondiscrimination, and affirmative action, Penn's robust commitment to diversity is fundamental to the University's mission of advancing knowledge, educating leaders for all sectors of society, and public service. The University of Pennsylvania prohibits unlawful discrimination based on race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.