Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

　　Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

　　At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

　　Opportunity

　　The selected candidate will work on managing the data in Salesforce.com such as updating, creating, deleting, inserting and exporting of data and work closely with client in configuring, maintaining and supporting the system.

　　This role primarily focused on expedite data operations work using newer approaches.

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　　Responsibilities

　　Managing the data in Salesforce, using SOQL such as Extract, Import, Update, Delete.

　　Create efficient SQL queries with analytical functions for data analysis and data scrubs.

　　Enrichment of existing Salesforce records based on analysis, remove duplicates etc.

　　Prepare and update knowledgebase articles related to Data ops process & Salesforce products.

　　Coordinating with Support teams for issues related to existing data within Salesforce.

　　Required Background

　　Mandatory experience of approx. 3+ years and provide day-to-day support on CRM applications (Primarily Salesforce)

　　Good to have experience of 3+ Years working in SQL and analytical functions in data Management (Data Back-up, Extract, Import, Update, Delete etc.)

　　o Develop and execute data clean-up measures.

　　o Enrichment of existing records, remove duplicates.

　　o Campaign list uploads using Marketo.

　　o Resolve all internal data exceptions in timely and accurate manner.

　　o Ensure adherence to data quality standards.

　　Good to have experience of MS Access, JIRA, MS office (Word, Excel, PPT) , SOQL, Salesforce data loader, Salesforce inspector, workbench.

　　Relevant experience in preparing knowledgebase articles related to Data operations related process & Salesforce products.

　　Excellent communication skills and stakeholder management.

　　Strong problem-solving/analytical skills and excellent time management.

　　Open for rotational shifts, supporting US customers.

　　Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

　　Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

　　For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

　　Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.