Buckeye Broadband is looking for a qualified candidate to fill a Assistant Retail Sales Supervisor position. The Assistant Retail Sales Supervisor is responsible for advanced support, problem solving, escalations or tasks that are beyond the skill level of the Broadband Experience Consultant. The Assistant Retail Sales Supervisor maintains ownership of all unresolved problems referred to them. As a lead, they are expected to display leadership characteristics and work as a member of the team in a professional and timely manner as outlined by the Management Team. The Assistant Retail Sales Supervisor resolves customer escalation issues that have been forwarded to them. The Assistant Retail Sales Supervisor must demonstrate a strong knowledge of the company's practices and procedures must be able to perform the basic job duties of the Broadband Experience Consultant. The Lead must possess excellent customer service, sales, and organizational skills in their everyday work practice and must demonstrate the ability to work closely with Buckeye customers and all employees to provide excellent service to every customer. The Lead provides assistance to the staff members and assumes the leadership responsibility of the Broadband Experience Consultant department in the absence of a Supervisor.
Minimum Requirements
High School Diploma or equivalent -- requiredUnderstanding of multiple computer operating systems i.e. Windows, iOS, Android -- requiredDrive to succeed in a quota-based sales environment -- requiredStrong communication skills and ability to relate to customer needs -- requiredAbility to work independently & work flexible hours -- requiredDemonstrated leadership abilities -- requiredValid driver's license with reliable transportation; may be required to travel to multiple retail locations regularly -- required1-3 year(s) sales experience -- preferred.Core Competencies
Agile -- Embraces change; adaptable and flexible; sense of urgency;Innovative -- Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;Customer Focused -- External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;Collaborative -- Teamwork, Proactive knowledge sharing, Constructive Conflict;Accountable -- See it, Own it, Solve it, Do it; Hold each other accountable.Applications accepted online at www.buckeyebroadband.com/careers{rel="nofollow"}