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Assistant Program Manager
Assistant Program Manager-March 2024
Danvers
Mar 28, 2026
About Assistant Program Manager

Position: Assistant Program Manager (Residential)

Reports to: Program Manager

Hours: 40 hours/ week | Hourly $20.85 Tues-Fri 3pm-11pm, Sat 8am-4pm and 1 Administrative day 9am-5pm (flexible)

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Location: Cornell Rd.

Tria ngle’s Expectation of Employee:

Adheres to Triangle Policy and Procedures

Acts as a role model within and outside Triangle Performs duties as workload necessitates.

Maintains a positive and respectful attitude.

Communicates regularly with supervisor about Department issues.

Demonstrates flexible and efficient time management and ability to prioritize workload.

Consistently reports to work on time prepared to perform duties of position.

Meets Department productivity standards.

Essenti al Duties and Responsibilities:

Support individuals as needed or directed, in the areas of problem solving, personal care, medical care, socialization and leisure activities.

As assigned by program manager, schedule staff coverage of all shifts by appropriate, well-trained staff.

Document staff meeting minutes.

Ensure all necessary medical and psychiatric appointment are scheduled and attended.

Plan/transport/accompany individuals to appointment or assignment of staff to accompany individual.

Ensure medical notes are written and follow up is as ordered by doctor.

Ensure medication is handled and administered by certified staff in keeping with DDS/DPH Medication Admiration Program guidelines .

Ensure medication is ordered, tracked and stored as regulations require (oversight of medication closet.)

Monthly review of all Medication Treatment Forms to ensure that they are valid and updated as needed.

Confer with Program Manager for advice, support and to resolve problems.

Print monthly documentation including but not limited to, behavior data collection sheets, daily progress notes, task analysis forms and any other pertinent forms.

Assist in the development and implementation of behavior support plans.

Work with staff/individuals to promote growth in each of the QUEST quality of life areas (i.e., Individual control, respect and dignity, relationships, community memberships personal growth accomplishments, personal wellbeing and community integration).

Know and adhere to all safety policies and emergency procedures.

Know basic emergency facts regarding all individuals living at the residence.

Monitor individual funds and review the financial transaction records.

Knowledge of budget. Shop for household supplies within the existing budget.

Monitor individual funds and review the financial transaction records, which include but are not limited to weekly audits as well as an end of month audit.

Ensure residence is maintained in a safe and clean manner.

Maintain Triangle property in good and sanitary condition. Inform program manager of any maintenance issues.

Assist with new program development.

Attend trainings as directed by the program manager.

Assume additional duties as assigned by the program manager.

Qualifications

At Least 3 Years of experience and knowledge of Residential Program Management

Bachelor’s degree in Social Work or related field .

4-7 years’ experience working in for a social services or related organization.

MA Driver’s License (and reliable car), Medication Administration Certification, CPR and First Aid, Human Rights Officer training. On-the-job training may be provided in some of these areas.

Language Skills

Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from regulatory agencies, or family members.

Americans with Disability Specifications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision , color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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