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Assistant Manager - Truck Service
Assistant Manager - Truck Service-May 2024
Sparks
May 22, 2025
About Assistant Manager - Truck Service

  There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

  Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

  From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

  Job Summary

  Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This individual assists in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure we are returning every traveler to the road better than they came!

  In this role, you can expect to:

  Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)

  Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy

  Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements

  Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner

  Conduct visual inspections to ensure that all products and services are available

  Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components

  Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

  What we’d like to see:

  A leader who sets the example when working alongside team members

  An individual who is excited to grow their career within our Truck Service division

  High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred

  Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity

  Knowledge and understanding of the Truck Service business preferred

  Exhibit excellent verbal and written communication skills

  Ability to effectively communicate with other managers

  Ability to work flexible hours including nights, weekends and some holidays

  A valid driver's license

  With us, you’ll enjoy:

  Competitive wages and annual bonus opportunity

  Medical, dental, vision and life insurance

  401(k) with a company match

  Paid vacation and holidays

  Tuition reimbursement

  On-site meal discounts

  A wide variety of discounts on technology, travel, food and fuel

  Opportunity for growth and advancement with company paid training

  Relocation Assistance (relocation not required)

  Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

  Pay Range

  $17.48 - 19.93 per hour

  A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

  Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

  Individuals with a disability may

  request a reasonable accommodation related to our recruiting process. If you

  would like to request an accommodation related to the recruitment process,

  please email us at [email protected]. In your email, please include your

  first and last name, phone number, the position and location for which you are

  applying, and details pertaining to the accommodation request.

  Typical Physical Demands

  In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

  Work Environment

  While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

  Disclaimer

  This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

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