Overview

　　Location: Waterbury Housing Services (Waterbury, CT)

　　Hours Per Week: 40 minimally, including on-call responsibility two weeks per month, weekend hours as needed

　　Schedule: Mon-Fri; 8:30 am – 4:30 pm, may vary depending on need

　　Purpose of Position: Responsible for supporting and guiding families and young adults to secure permanent housing. Assist in The Salvation Army’s homeless services programs in the Waterbury area, including staff and financial management, program planning, implementation and evaluation, facility operations and maintenance, and community engagement.

　　Responsibilities

　　Advocate for the mission of The Salvation Army and uphold the organization’s values.

　　Assist in program planning, evaluation, and reporting.

　　Assist with managing a low-barrier, housing-focused shelter for unsheltered families.

　　Ensure compliance with local, state, and federal guidelines, including the Northwest CAN policies.

　　In the absence of the Housing Program Coordinator, provide oversight to the shelter, staff, and general operations.

　　Maintain awareness of facility and safety needs and report concerns to the supervisor.

　　Maintain communication with local Salvation Army Officers, following the established chain of command.

　　Promote and ensure trauma-informed care.

　　Be on-call for staff emergencies.

　　Interview and recruit youth rapid rehousing candidates, provide training, ensure mandatory training is completed, complete 90-day and annual performance evaluations, and provide ongoing supervision.

　　Serve as a backup when the program is understaffed.

　　Train and coach case management staff to be client-centered and utilize appropriate evidenced-based techniques when working with shelter clients.

　　Be knowledgeable of all HUD definitions and requirements for ESG and CT RRP assistance.

　　Develop and maintain an updated list of available units; inspect housing units using HUD quality standards as guidelines.

　　Identify, screen, and enroll eligible families in programs as appropriate.

　　Oversee the planning and implementation of Rapid Rehousing and Supportive Housing services and activities appropriate to program objectives.

　　Provide Crisis Intervention as needed.

　　Provide statistical recording according to The Salvation Army’s Statistical System and as required by approved licensing and funding agencies.

　　Regularly evaluate and assess all program components to determine effectiveness in achieving goals.

　　Network with CT ESG Provider and CT Coalition to End Homelessness to request financial assistance to eligible clients for RRP services and coordinate handling third-party payments to vendors.

　　Work with the Divisional Advancement Department and Finance Departments to assist in preparing requests and reports to funders.

　　Work with the Housing Program Coordinator to ensure budget compliance.

　　Conduct case management reviews with the Youth Rapid Rehousing Case Manager, including goal setting and discharge planning.

　　Conduct file audits and ensure compliance with Salvation Army best practices and funder requirements.

　　Conduct home visits to families to support continued housing stability.

　　Ensure housing plans are developed and implemented; provide regular case supervision and review and bi-weekly supervision.

　　Ensure that confidential case records are maintained and that HMIS data is entered correctly and timely.

　　Ensure ongoing case supervision for all consumers, including goal setting, case review, intake assessment, and discharge planning.

　　Take referrals from state­wide providers, 2-1-1, area shelters, and other portals to provide CT RRP services to "literally homeless" households.

　　Visit Waterbury shelters regularly for screening, outreach, tenant education,

　　Keep abreast of all changes federally and locally regarding diversion strategies, housing services, rapid rehousing, rapid exit, sheltering, and supportive housing services.

　　Maintain awareness of potential areas for related program development.

　　Attend all mandatory funder training and development opportunities as directed by the supervisor.

　　Facilitate positive relationships between tenants and landlords; educate families and landlords about tenant/landlord rights and responsibilities.

　　Identify community resources for referrals, including housing, employment, and partnership opportunities.

　　Maintain professional, effective, and cooperative interagency relationships, including attendance at required community meetings.

　　Qualifications

　　Bachelor's degree in human services or at least two years of experience in a related field.

　　Ability to establish and maintain professional boundaries.

　　Ability to maintain confidentiality in all aspects of work.

　　Ability to work in a fast-paced environment and must work well under pressure.

　　Demonstrated knowledge of community resources, social service agencies, and landlords.

　　Excellent communication skills, mainly listening, mediation, and writing.

　　Experience working with at-risk populations and persons experiencing homelessness; knowledge and belief in the “Housing First” philosophy and strategies preferred.

　　Fluency in the English language is required. Spanish speaking ability is preferred.

　　Minimum of one-year supervisory experience required.

　　Minimum of two years of case management required.

　　Must complete KeepSAfe and other required training upon hire.

　　Skilled in Microsoft Office Suite programs required.

　　Valid driver’s license and a reliable vehicle or access to transportation required.

　　Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.

　　T he Salvation Army is pleased to offer a comprehensive benefit program to full-time employees who work at least 30 hours per week, including...

　　Comprehensive health care coverage, including dental/vision/hearing, with low cost employee premiums, co-pays, and deductibles

　　Employer-funded pension plan (100% vested after five years of eligible service)

　　Telehealth/online doctor visits

　　$20K Basic Life Insurance including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee)

　　Voluntary life insurance

　　Short-term disability coverage (no cost to employee)

　　Long-term disability coverage

　　Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)

　　Flexible spending accounts for health care and dependent care

　　403(b) tax-deferred annuity plan

　　Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave

　　Eligibility for the federal government’s Public Student Loan Forgiveness Program

　　Most importantly – a job with a great purpose!

　　Learn more about The Salvation Army's Southern New England Division at https://easternusa.salvationarmy.org/southern-new-england/

　　An Equal Opportunity/Affirmative Action Employer:All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

　　Job LocationsUS-CT-Waterbury

　　Job ID 2024-12324

　　Category Social Services

　　Compensation Min USD $40,000.00/Yr.

　　Compensation Max USD $44,000.00/Yr.

　　Type Regular Full-Time