Assistant Facility Manager, Valet Operations
Requisition ID2024-41637
Location (Location assigned to this requisition will be billed for anybackground checks and drug tests ordered against this requisition) : LocationUS-CO-DENVER
Location Name62170 - THE BROWN PALACE HOTEL
Location (Location assigned to this requisition will be billed for anybackground checks and drug tests ordered against this requisition) : Address 2321 17TH ST
Location (Location assigned to this requisition will be billed for anybackground checks and drug tests ordered against this requisition) : CityDENVER
Location (Location assigned to this requisition will be billed for anybackground checks and drug tests ordered against this requisition) :State/ProvinceCO
Location (Location assigned to this requisition will be billed for anybackground checks and drug tests ordered against this requisition) :Postal Code80202
JobLocation_HeaderDENVER CO United States
Position Type (Portal Searching)Full-Time
Category (Portal Searching)Parking Operations ManagementOverview
SP+ is driven by Our Promise, "Making Every Moment Matter for a World onthe Go." Our team understands that time is scarce, so we are intentionalabout putting ourselves in the shoes of those we serve. The result is a uniquecombination of talented people and industry-leading technology that enablesSP+ to prioritize each and every moment, recognizing that the timecolleagues, clients and customers invest in us must always matter.This role will support the day-to-day management of the valet operation toensure the operation is fostering an excellent guest experience, good clientrelations and promoting a professional and courteous image. Additionally,this role will play a key part in creating and implementing a successfulstaging plan by utilizing all aspects of the location's layout to ensuremaximum parking capacity.Benefits of working at SP+Competitive wagesExcellent benefit packages for eligible full-time employees includingMedical, Dental, Vision, Life, Disability, Accident, NortonLifeLock, Flexible spending account plans, a Company Match 401k plan,and Vacation. (Depending on location could vary)Work for a company that cares about our environment and our people. Visitwww.spplus.com to view our awards.Get paid as you earn through Payactiv! You don't have to wait for paydayto get paid. Payactiv also offers smart budgeting and savings tools anddiscounts on everyday needs.Learn and grow with SP+ University, our internal training program withmany courses and training available to grow your career.
Responsibilities
Participate in programs to improve client and guest satisfaction.Ensure guests are receiving timely and exception service by:Courteously assisting guests by answering any questions they may have;Assisting guests in and out of their vehicle;Driving, parking and retrieving guest vehicles in a safe and professionalmanner; andHaving a thorough knowledge of all areas of the valet operation, majorstreets, landmarks and freeways in the area.Create a staffing schedule according to the anticipated daily vehicle volume.Maintain full compliance to the standard operating procedures, whileensuring the safety and security of vehicles and keys at all times.Prepare and process daily paperwork according to audit compliance standards.Quickly distinguish vehicle make and models; have a general knowledge ofvehicle operations.Ensure that drive lanes and crosswalks are clean of debris, water, oilspills, etc.Report any known accidents, observed or suspected violations of Companypolicy, safety hazards or any unusual occurrence to the Facility Manager.Review damage claims.Assist with hiring, training, and coaching an excellent valet team.Substitute for any position, if necessary.Complete other duties as needed.Qualifications
Salary Range: $23.00 - $29.00 per h ur (+ tips)This role is eligible to earn tips in addition to the posted hourly rate.
Benefits: Eligible employees will participate in the various benefits plansincluding medical, dental, vision, flexible spending accounts,long/short term disability, life insurance, accident insurance, 401kand paid tTo perform this job successfully, an individual must be able to perform each