This is an Area Operations Manager remote position.
Summary: Reporting to the Regional Operations Manager, the ABM is responsible for activities related to the following areas, but not limited to:
Operations management, strategic planning, process improvement, business planning, staff management, route planning as well as periodic and ad hoc reporting. Travel up to 50% is to be expected within the AR, MS, and TN areas.
Responsibilities: Manage daily work and safety of delivery drivers, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and customer frequency. Manage labor hours and directs labor activities to stay within budget. Coordinates required vehicle repairs and maintenance with the Fleet Manager Reviews delivery productivity. Coordinates with Safety Department to aid in training, associate observations, up - dating preferred work methods, and routine safety inspections. Submit and respond to ideas to improve associate engagement. Ensure delivery drivers comply with local, state and federal regulatory agencies Prepare work schedules including extra workdays and shifts as needed Assist with the training of new associates. Complete driver payroll. Make recommendations for disciplinary action and behavior modification where required. Communicate with sales management to collaboratively resolve any customer opportunity or issue. Interpret, train and consistently enforce company policies and procedures Direct travel, fuel, supplies, inventory, and labor within budget. Ensure all policies and procedures are followed. Serve assigned geographical area customers. Ensure compliance with all D.O.T and Hours of Service regulations. Ensure accuracy and timeliness of all field communications. Conduct associate ride along and safety audits. Ensure maintenance and compliance of all assigned assets. Travel up to 50% of the time within an assigned geographical area. Other duties and projects as assigned.
Qualifications: A four-year degree, or at least 4 years of experience in a management position. 5+ years' multi-stop route management experience; Beverage Carbonation (BevCarb) industry preferred, but not required. Working knowledge of OSHA, DOT, and FDA regulations as they apply to the compressed gas industry. Proficient working knowledge of Microsoft Office applications. Google Suite knowledge preferred. Ability to develop and manage a team while promoting inclusivity, diversity and teamwork in a remote management work environment. Ability to analyze data, connect it to real-world variables, and utilize it to correct team routines and standards. Strong business acumen supported through P&L management. A confident, decisive communication style and the ability to motivate your team â Comfort with setting reasonable but ambitious goals, and supporting employees as they seek to achieve and surpass them. Ability to work independently and under some pressure to meet deadlines. The willingness to learn, be hands on and take the lead on strategy and planning. Excellent customer service, communication and interpersonal skills. Excellent organization, documentation and follow-up skills. Mechanical aptitude. Ability to routinely lift 25 -- 75 lbs., and occasionally lift 76 to greater than 100 lbs. Ability to perform work during prolonged standing up to 8 hours; Frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required. Ability to perform functions during occasional climbing, balancing, kneeling, pushing, pulling and finger activities. Must be able to work outdoors in temperatures ranging from -10 to over 110 degrees. Ability to read and comprehend Safety Data Sheets (SDS). Must be able to work a flexible schedule to meet management requirements and customer expectations. Skills: Ability to man ge multiple priorities in a fast-paced environment. Strong organizational, team and communication skills. Working knowledge of Google suite of business software. Experience working with SAP and PowerBI. Detail orientated with analytical, time management, and problem-solving skills. Communicates with clarity, in writing, verbally in one-on-one or group situations. Other: This role may in a hybrid work environment, with the need to work from the office and from home. No relocation assistance is being provided. Airgas would like to thank all candidates for their application; however, only those selected for an interview will be contacted.
An EO/AA Employer