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Area General Manager
Area General Manager-March 2024
Grand Rapids
Mar 28, 2026
About Area General Manager

  At Trane TechnologiesTM (https://www.tranetechnologies.com) and through our businesses including Trane® (https://www.trane.com) and Thermo King® (https://www.Thermoking.com) , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

  Trane is looking for a dynamic leader to drive business results and employee engagement as the Area General Manager of our West Michigan sales area. The W. MI area is a well-established sales area with high employee engagement! Successful candidate can live anywhere in the W MI territory, but the role does require 3 days in the Grand Rapids sales office.

  The selected incumbent will be the Sales Leader, and provide leadership for Operations through a matrix management organizational structure. Additional primary responsibilities include the articulation and execution of both strategy and tactics for the area, ensuring customer satisfaction, and meeting Sales / Revenue Targets for all area Business Streams.

  Additional responsibilities include, but are not limited to:

  • Works with Regional Leadership Team for Annual Operating Plan (AOP) development and delivery of financial results.

  • Overall responsibility for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.

  • Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share.

  • Assembles account teams and interacts with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.

  • Provides day to day leadership for Operations Teams to ensure successful Project Fulfillment processes by working with, and supporting, Regional Operations Leaders.

  • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and CSO Sales and Operational Teams as needed.

  • Flexibility to work outside normal work hours, as required.

  Supervisory Responsibilities:

  • Responsible for the overall direction, coordination, and evaluation of the sales process.

  • Supports Regional Functional Leaders for the overall direction, coordination, and evaluation of the CSO Operational teams (Matrix Leadership Structure).

  • Directly supervises sales personnel.

  Qualifications

  • Bachelor's degree in engineering, business administration, finance or related degree from a four-year College or university.

  • 10+ years of industry or related experience preferred, with at least 5-7 years of progressive sales managerial experience; or equivalent combination of education and experience.

  • Familiarity with the operation of Energy Management Systems, or HVAC Systems and/or Temperature Controls, and/or Process Control Management strongly preferred.

  · Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

  We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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