Applications Systems Analyst - Academic Technologies

　　APPLY

　　Applications Systems Analyst - Academic Technologies (Remote)

　　No Visa Sponsorship is available for this position.

　　What is Cornell University and what is Information Technology @ Cornell?

　　Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. Whether needed at your desktop or to solve a major business, academic or research objective-to everyone at Cornell. Check out this link to find out more about .

　　The Opportunity

　　We are seeking a skilled professional with technical expertise in maintaining, configuring, integrating, and securing enterprise applications, specifically in the context of Student Evaluation of Teaching (SET).

　　Cornell's SET system will be an educational technology solution designed to assist academic institutions in the student evaluation of teaching management process.The centralized SET system will enable students to provide anonymous feedback on each of their courses and instructors. Student evaluations offer instructors important feedback regarding their teaching, allowing faculty to improve and enhance their teaching practice. A course evaluation system also provides colleges with the ability to perform data analysis, providing insight into the student learning experience across the colleges and institution and help inform internal decisions such as resource allocation.

　　As part of this role, you will be responsible for full application lifecycle management in the chosen SET environment. Direct experience working with PeopleSoft Campus Solutions Student Records and/or Academic Advising modules is desirable.

　　You will be responsible for managing and setting up enterprise software, including crucial tasks such as implementing data integrations, system configurations, access management, validating software updates, production support and troubleshooting, data security, reporting, SSO/MFA, domain names, SSL/TLS certificates, and data mapping/transformation.

　　Your role will involve performing thorough testing and validation of integrations, ensuring accurate data mapping, robust error handling, and effective handling of exception scenarios. Knowledge of SQL and database technologies is essential to effectively query, manipulate, and analyze data. Additionally, you will be responsible for analyzing, mapping, and transforming data to ensure compatibility and consistency across various systems. Attention to detail and a strong understanding of data management principles are crucial to success in this position.

　　In this role, you will excel in collaborative team environments, actively engaging in cross-functional teams and fostering productive partnerships with academic departments, administrators, end-users, external partners, and vendors. Your contributions will span various stages of the software development lifecycle, including business process analysis, systems analysis, systems design, testing, deployment, and ongoing support. Furthermore, you will closely collaborate with the SET application vendor and PeopleSoft teams, actively participating in planning and deployment activities to achieve seamless integration and optimal system performance and availability.

　　In this role you will also provide occasional back-up support for the suite of services managed by the team. These include the Enterprise Learning Management System (Canvas), and related learning technologies systems.

　　What We Need

　　Required Qualifications:

　　Bachelor's degree with a minimum of three (3) years' related IT experience inenterprise application systems and/or working directly with student data and business processes in higher education, or an equivalent combination of education and experience. Knowledge about the information technology field is required; a background in technical support concepts and application management are preferred. Diverse technical support experience required, including experience supporting information technology-related products.

　　Enterprise Application Development and System Administration:

　　System administration experience including installation, configuration, maintenance, and monitoring of enterprise applications, including SaaS applications, and their underlying infrastructure including tasks such as SSO/MFA, domain names, user accounts, permissions, SSL/TLS certs.Technical experience maintaining, configuring, securing, integrating, and data mapping/transformation in enterprise applications such as the Blue Student Evaluation of Teaching application by Explorance. Analyze, map, and transform data to ensure compatibility and consistency between multiple systems.Knowledge of Enterprise Student Information Systems (SIS) such as PeopleSoft and Learning Management Systems (LMS) such as Canvas.Experience with web services APIs (REST and SOAP), and XML and JSON data formats.Experience with unit and user acceptance testing and validation of integrations, including data mapping, error handling, and exception scenarios.Knowledge of SQL and database technologies to query, manipulate, and analyze data.Experience with Linux. Programming experience with Python, Linux shell scripting, and SQL. Use of source code version control tools (Git).Technical skills ranging from analysis and design to scripting and testing.Ability to analyze complex business requirements, identify system design options, and propose effective technical solutions to meet business objectives.Experience with creating technical documentation, user guides, system diagrams and reports. Proficient in documenting system configurations, technical specifications, and operational procedures, as well as preparing regular reports on application performance and system health.Strong problem-solving and troubleshooting skills, with the ability to identify and resolve issues effectively.Excellent communication skills, both verbal and written, to effectively interact with various stakeholders.Ability to collaborate effectively in a team environment and work with external partners and vendors.Attention to detail and a commitment to delivering high-quality work within established timelines.Ability to adapt to changing priorities and work in a fast-paced environment.Focus on providing excellent customer service, being responsive and proactive in addressing user needs and concerns.Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

　　No Visa Sponsorship is available for this position.

　　If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

　　Preferred Qualifications:

　　Experience working with the Explorance Blue student evaluation of teaching system.Experience working in a higher education IT environment.An understanding of IT service management (ITIL framework).Familiarity with Active Directory.Familiarity with Shibboleth/SAML2.Familiarity with AWS cloud services administration.Experience with project management.

　　What We Offer

　　Rewards and Benefits

　　This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location.The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: .Follow this link to learn more about the Total Rewards of Working at Cornell: .Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

　　Familiarize yourself with Cornell's as well as the university's .

　　University Job Title:

　　Applications Sys Analyst IIIJob Family:

　　Information TechnologyLevel:

　　FPay Rate Type:

　　SalaryPay Range:

　　$77,042.00 - $89,536.00Remote Option Availability:

　　Fully RemoteCompany:

　　EndowedContact Name:

　　Maria Avila

　　Job Titles and Pay Ranges:

　　Non-Union Positions

　　Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

　　Prior relevant work or industry experience

　　Education level to the extent education is relevant to the position

　　Unique applicable skills

　　Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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　　Union Positions

　　The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see .

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　　Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

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　　2024-01-12EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly