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Application Support Engineer
Application Support Engineer-September 2024
Houston
Sep 12, 2025
About Application Support Engineer

Description

We are seeking an Power Generation Application Support Engineer who is passionate about technology and has experience in the integrated energy and commodity trading industry. The role is based in Houston, Texas and involves supporting power generation management applications. As an Application Support Engineer, you will have the opportunity to work with various systems that are crucial for the real-time operations of our power generation assets.

Responsibilities:

• Manage and maintain SCADA configurations, including RTU/FEP/ICCP config, setpoints, analog/digital control points

• Set up GMS calculations, AGC control logic, and calculations

• Proactively monitor and fix issues related to connectivity between RTU, GMS, and ICCP links

• Investigate and resolve data discrepancies and telemetry issues impacting dispatch

• Implement market (ISO) changes and build/modify advanced displays

• Manage user access, roles, and permissions, ensuring the system is NERC compliant

• Maintain system and process documentation

• Communicate with stakeholders/vendors on incident progress, impending changes, or agreed outages

• Log and prioritize support tickets in the ticketing system

• Set up and maintain external data interfaces, create and maintain one-line diagrams.

Requirements • Minimum of 5 years experience as an Application Support Engineer or in a similar role.

• Proficiency in Supervisory Control and Data Acquisition (SCADA) systems.

• Detailed knowledge of NERC standards and their application.

• Experience with Diesel Generators and their operation.

• Proven ability to troubleshoot and resolve application issues.

• Demonstrable skills in managing and maintaining SCADA systems.

• Familiarity with NERC compliance and enforcement processes.

• Practical experience in operating and maintaining Diesel Generators.

• Strong problem-solving skills and ability to work under pressure.

• Excellent communication and team collaboration skills.

• A degree in Computer Science, Engineering or a related field is preferred. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .

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