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Application Engineer (Service Now)
Application Engineer (Service Now)-January 2024
Riverwoods
Jan 1, 2026
ABOUT DISCOVER
Make a difference working in a culture that thrives on customer-focused innovation.
10,000+ employees
Financial Services
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About Application Engineer (Service Now)

  Discover. A brighter future.

  With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

  Come build your future, while being the reason millions of people find a brighter financial future with Discover.

  Job Description:

  Utilizing Discover’s Agile Way of Working, develop and configure solutions within ServiceNow in partnership with your Product Owner

  Participate in Agile ceremonies related to their product team to ensure the work is getting completed the right way

  Partners with the Product Owner to define a strategic product roadmap for their technology/business domain

  Propose opportunities to solve business problems and for process efficiencies using your knowledge of the ServiceNow Platform

  Actively participate in ServiceNow Engineering Chapter activities and increase the maturity of our Engineering practices

  Actively engage in our Continuous Professional Education and Discover Technology Academy programs to drive skill and career development

  Participate in rotating support schedule for Incident Management and general Consumer Service requests

  Analyze, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production

  Tends to Associate Application Engineers by providing learning tasks as well as work related tasks, directs the work of Senior Associate Application Engineers, and helps them continue to grow

  Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed communication skills

  Has an oversight on design decisions and guides team to achieve key results for products assigned to them

  Remediates issues using engineering principles and creates proactive design solutions for potential failures

  Contributes to and leads technology communities at Discover

  Minimum Qualifications

  At a minimum, here’s what we need from you:

  Bachelors – Computer Science

  3+ Years – Information Technology, (Software) Engineering, or related

  Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

  Preferred Qualifications

  Bonus Points If You Have:

  4+ Years of ServiceNow Development Experience or 6+ Years of Application Development Experience

  Experience implementing two or more of the following ServiceNow capabilities: IRM/GRC; ITSM; Performance Analytics; Security Operations; Vulnerability Management; Configuration Management; Software Asset Management; Service Mapping; Discovery; HR Service Delivery; Employee Service Center; Virtual Agent; Orchestration; Integration Hub; Integrated Risk Management/Governance, Risk, & Control; UI Builder/App Engine.

  ServiceNow Certified Application Developer; ServiceNow Certified Implementation Specialist – GRC (Risk & Compliance); ServiceNow Certified Implementation Specialist – IT Service Management; Certified System Administrator; Certified Implementer; or other ServiceNow Certifications

  Knowledge of Angular, React, Redux, and Java application frameworks

  Experience building secure web applications with user authentication

  Understanding of software testing principles and methodologies

  Experience in GRC, IRM is a strong plus.

  External applicants will be required to perform a technical interview.

  Application Deadline:

  The application window for this position is anticipated to close on Dec-24-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

  Compensation:

  The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

  Benefits:

  We also offer a range of benefits and programs based on eligibility. These benefits include:

  Paid Parental Leave

  Paid Time Off

  401(k) Plan

  Medical, Dental, Vision, & Health Savings Account

  STD, Life, LTD and AD&D

  Recognition Program

  Education Assistance

  Commuter Benefits

  Family Support Programs

  Employee Stock Purchase Plan

  Learn more at MyDiscoverBenefits.com .

  What are you waiting for? Apply today!

  All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

  Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://urldefense.com/v3/__https:/www.eeoc.gov/poster__;!!MjXRb4uW6x5k!ABIVgRw0WsyX2wfQC-pKxK3V9X4h1NBUGgjO7EM8PTvp5MNRgpEuVC_jVk0fcn_ISAZjmwkbLuUIrj8mFedCBkyz$)

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