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Analyst I
Analyst I-March 2024
Malaysia
Mar 28, 2026
About Analyst I

  About PRGX Global, Inc

  ABOUT PRGX

  We provide the business intelligence to unlock incremental value from data and expand impact across our clients' organizations for healthier whole businesses. PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion. PRGX empowers clients in more than 30 countries with the business intelligence to recover $1.2 billion in annual cash flow, unlocking value and improving the overall health of organizations across the world. We collaborate with supplier communities to realize improved profits and deliver the tools to optimize processes, finding immediate and lasting value. With end-to-end technology and deep vertical expertise that underpins our recovery, preventive, and analytics solutions, we provide the actionable insights to minimize leakage, optimize cash flow, and shape stronger, healthier businesses. F or additional information on PRGX, please visit www.prgx.com .

  Job Description Job Description

  Job Title: Analyst I

  Date: 2021

  Division/Department: Recovery Audit

  Location:

  Reports to: Management

  Service Line: Recovery Audit

  Band:2 - Specialized Support

  Zone:NA

  Type of position:

  ☒ Full-time ☒Temporary

  ☒Part-time ☐Other

  FLSA Status:Hours__ / week

  ☐Exempt ☒Not applicable

  ☐Non-exempt

  JOB DUTIES & RESPONSIBILITIES:

  Conducts audits using client data to identify errors and recover revenue

  Finds, supports, and documents audit and claims operation.

  Produces claims

  Updates claims management system

  Bills claims to client

  Reviews contracts, agreements, paperwork, and electronic documents

  Inspects and evaluates client financial information

  Provides vendors with claim back-up information

  Packages claims for vendor and/or client

  Conducts buyer, contract and document pulls as required

  Provides support for audit team.

  Actively contacts vendors as part of the claim production process

  Independently produces written correspondences to vendor inquiries.

  Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.

  Produces number and dollar volume of claims goals as defined by team leader and/or management.

  Adheres to the overall timing and deadline of an audit cycle.

  REQUIRED WORK EXPERIENCE:

  · Extensive PC skills including knowledge of Microsoft Office and preferably database experience

  FUNCTIONAL COMPETENCIES:

  Domain/Industry Knowledge & Focus

  Understands the core concepts and tasks of recovery audit

  Familiar with assigned customer base

  Basic understanding of commercial recovery productivity

  Little to no understanding of broader industry

  Able to effectively review one project or vendor complexity level after training period

  Data Analysis

  Competent at using ERP for assigned tasks

  Competent at designing and using simple query tools

  Ability to analyse large data sets

  Able to learn review tools used quickly with few, if any, technical barriers to reaching effective level of performance

  Problem identification & Resolution

  Finds solutions to underlying issues through structured analysis

  Proactively analyses, identifies, and seeks relevant information from a wide variety of sources

  Claim Production & Quality

  Meets and strives to exceed claims goals

  Consistently produces at or above average claim totals or claim counts for similarly rated employees on like projects or vendor complexity levels

  Competent at standard tools and processes for audits and claims

  Performs entry-level audit tasks with supervision

  Identifies variances and/or errors in the procurement and payment processes

  Able to learn while doing (i.e., produce claims while learning the process)

  Produces accurate work

  Seeks feedback on quality of work

  Maintains paybacks and cancel % in line with expectations

  Client & Supplier Management

  Interfaces effectively with suppliers as needed to explore basic claim support and topics

  Able to ask relevant and focused questions of trainers or more senior employees to deepen concept knowledge and skill set, either in person or in writing

  Shows organization of information given and demonstrates ability to adapt work practices in response to instruction with limited training/instruction repetition needed

  BEHAVIORAL COMPETENCIES:

  THINKING

  Maintains a Client Focus

  Delivers on commitments to clients

  Understands clients stated needs and requirements

  Communicates with vendors in professional and timely manner

  Meets clients’ needs

  Maintains positive relationships with clients and vendors

  RELATING

  Communicates with Impact

  Communicates in clear and concise manner

  Values and listens to others

  Adapts communication to different audiences

  Shares information in a timely manner

  SELF-MANAGING

  Displays Emotional Intelligence

  Remains calm and composed with day-to-day challenges

  Maintains focus when under pressure

  Recovers from setbacks typical to role

  Adapts to changes and shifting requirements, and maintains openness to new approaches

  Aware of own emotions and reactions

  Builds positive and trusting relationships with colleagues

  Sees the positive in people, situations, and events

  Organizes & Prioritizes

  Organizes info to complete daily work

  Plans and performs work in systematic way

  Seeks guidance with competing demands & priorities

  Manages tasks effectively to deliver work on time

  Shifts priorities as directed by others

  Takes Initiative

  Takes responsibility for own performance - work done on time and to quality

  Performs routine tasks without being prompted

  Anticipates problems might encounter in daily tasks

  Accepts responsibility for and corrects mistakes

  Seeks out additional work; offers to help others

  ACHIEVING

  Drives for Results

  Tenacious in overcoming routine challenges, seeks support

  Completes tasks in timely manner

  Strives to meet goals and objectives

  Maintains energy and focus

  Maintains self-motivation and determination to meet deadlines and expected outcomes

  WORKING CONDITIONS:

  Employee Assistance Programme

  Skills & Requirements Qualifications

  PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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