Position Title: Analyst, GTO Salty & Canada * Reports to Title:* Sr. Coordinator GTO Latam & Capabilities * Dept / Function: International Supply Chain & Mfg. * Summary: Briefly state the primary purpose of the job. This position will be engaged in the day-to-day internal customs brokerage functions for the Import/Export of Record’s (EOR/IOR) own imports & exports while ensuring strict compliance with Customs’ and Participating Government Agencies’(PGA) laws & regulations. These global trade operations are primarily entered for Consumption, but will in select cases move under In-transit procedures. The Analyst, Global Trade Operations will have the responsibility of expeditiously preparing and submitting data and documents to Canada Border Services Agency (CBSA), ensuring duty payment is correctly scheduled, monitoring Customs & release message sets, tracking and communicating release status to transportation providers and resolving holds at the border. This will require a working knowledge of Free Trade Agreements, Safe Food for Canadians Act and its regulations, Canadian Food Inspections Agency and its regulations and CBSA importation process. Additionally, this role will need to be well versed with Customs filing milestones and statutory timelines relating to the movement of goods from the US into CA. Proactive planning is essential to forestall delays at the border; this requires a good understanding of minimal import admissibility requirements, including, completeness of shipping documents, tariff classification, valuation and country of origin. Due to the random nature of customs & CIFA exams and inspections at the border, a predisposition to work with urgency and prioritization is essential in this role. It is mandatory that any delays such as Customs & CIFA exams, holds etc. are readily and continually communicated to internal stakeholders such as Warehousing, S&OP, and QA. * Major Duties/Responsibilities: * 80% Daily duties will require direct communication and coordination with different internal functional areas as well as Customs, PGAs & 3PLs * Utilizing SAP/GTS Customs Management module, prepare and compile global trade data elements for electronic submission of export and import customs declaration in a timely fashion * Work in conjunction with Hershey’s Transporation Management (TM) team and 3PL to coordinate carrier’s ACE Manifest (PAPS/PARS) with entry filing * Collaborate with origin and destination logistics teams, including 3PL to prioritize shipment release based on estimated time of arrival (ETA) and urgent shipments * Continuously monitor release messages from Customs for Customs & PGA releases and escalate holds/exams to vested stakeholders from resolution. In particular, ensure goods NOT released are “Held Intact” by QA and the Warehouse * Prepare inbond shipments transiting the US to 3rd countries, including monitoring closure of the in-bonds or any irregular movements * Confer with officials in various agencies to facilitate clearance of goods through customs & other government agencies. Be proactive in working with government agencies and customs authorities to resolve issues * Management of Canadian Border Services Agency (CBSA) and Canadian Food Inspection Agency (CFIA) import declaration filings and releases * Support Colleagues with; Filing of ISF-10+2 for ocean shipments, ensuring strict adherence to 24-hour rule, Filing of Electronic Export Information (EEI) and coordination of ITN numbers for routed exports, Coordinate Remote Location Filing (RLF), including payment for services rendered by 3PLs for these shipments, especially for Air MOT 20% Monitor and/or trace the location of goods; where necessary, arrange for transportation of imported goods to ultimate destination, including preparation of Delivery Orders (DO), PODs etc. * Monitor “unarrived/overdue” shipments and coordinate filing of import declaration or cancellation of filled entries * Collaborate with Compliance team for PSC filings for shipments released under First-step or Release on Minimum Documentation (RMD) procedures, Overages & Shortages (OS&D), etc. * Support Compliance team in filing of Post Entry Amendments (PEAs) * Ensure import duties and fees are scheduled correctly and support Finance team with any queries * Ensure payment of 3PLs and support Billing team with any queries * Liaison with customs brokers for shipments that are NOT self-filed * Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: * * Customs brokerage knowledge with expertise in customs submissions * Knowledge of Customs messaging protocols * Working knowledge of truck, air, rail and ocean manifest requirements * Knowledge of FDA & CIFA hold and release procedures * Demonstrated knowledge of tariff structure and associated controls especially, agricultural quotas, ADD/CVD and FDA/CIFA claim/disclaim parameters * Experience with SAP or other ERP system; familiarity with SAP’s GTS module is a plus * Ability to work in a fast-paced and deadline-driven office environment * Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks * Attention to detail, and demonstrated ability of thorough analysis * Knowledge of Import/Export Operations in different countries is a plus * Experience working with multinational companies is desirable * Interpersonal communication skills, relationship management and collaboration skills * Excellent organizational and multitasking skills. * Effective time management/prioritization skills. * Strong oral and written communications skills. * Due to global scope, flexibility in working hours is preferred, including weekend and 2nd shift hours. * Experience with Microsoft Office * Minimum Education and Experience Requirements: * * Education:* BS/BA in Logistics, International Trade, Economics, Business or equivalent experience required. Licensed US. Customs Broker is a plus but not mandatory. * Experience:* 1 to 2 years directly working in CA and US Import brokerage. Minimum 1 year. * Language(s):* Bilingual (English/Spanish); knowledge of other languages is a plus.