The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

　　Responsibilities:

　　Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments

　　Identify process gaps requiring escalation, offering potential solutions

　　Assist with inventory management and workflow needs as dictated through risk priority and service level

　　Support a range of products and services

　　Analyze problems and formulate solutions through research and investigation

　　Navigate, test and execute moderately complex databases, spreadsheets, and systems

　　Ensure accurate and timely account handling

　　Assist in activities that help reduce organizational impact and/or loss

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　1 year of relevant experience

　　Proficient computer and typing skills

　　Ability to adapt to new technology quickly and seamlessly

　　Consistently demonstrates clear and concise written and verbal communication skills

　　Ability to work with others to complete assigned tasks

　　Education:

　　High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

　　Funciones

　　Cancelar cuentas de clientes en sistema cuando se reciba la instrucción

　　Realizar cruces de información

　　Manejo de Bases de Datos

　　Requisitos

　　Manejo de Excel Intermedio- AvanzadoZona de Trabajo

　　Tecno Parque Lunes a Viernes de 9 a 6Job Family Group:

　　Operations - Core

　　Job Family:

　　Operations Support

　　Time Type:

　　Full time

　　Citi is an equal opportunity and affirmative action employer.

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.