AIRLINE PASSENGER ASSIST

　　JOB DESCRIPTION

　　Position Summary Details

　　The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week (example only).

　　Essential Functions

　　At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.Interact with passengers ina positive interpersonal wayAssist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processesResponsibilities

　　Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are

　　In-terminal plane transfers, originating passengers, or destination-arriving passengersAssist passengers at baggage claim as necessaryCoordinate with dispatcher for assignments (dependent on airport)Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraftComplete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passengerABOUT USABM (NYSE: ABM)is one of the worlds largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABMs comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,visit[www.abm.com.]{rel="nofollow" target="_blank"}

　　ABM is proud to be an Equal Opportunity Employerqualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protectedveteran or any other protected factor under federal, state, or local law. ABMis committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

　　ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

　　ABM is a military-friendly company proudly employing thousands of men and women who haveserved in the U.S. military. With ABM, youll have access to a world-class training program and ample opportunities to use t e skills you developed while serving our country. Whether youre looking for a front line or professional position, you can find post-military career opportunities across ABM.

　　ABM directs all applicants to apply at[www.abm.com]{rel="nofollow" target="_blank"}ABM does not accept unsolicited resumes.