Job Purpose
To effectively provide Network Services for IS Japan, APAC, as well as international locations by working collaboratively with other relevant departments in IS both locally and globally, other AIG Japan Business Units (BUs) and vendor partners.
Job Responsibilities
Architect network solutions in line with global standard.
Develop and maintain technical standards.
Develop network technical strategy for AIG international.
Manage product life cycle and create infrastructure refreshment plan.
Provide escalation support for critical operational service and project delivery.
Build the relationship with Japan/APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users.
Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users.
Work with third party vendors to manage service delivery method, resources, timing, and location.
Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally.
Identify/Propose opportunities to improve and mature IS Japan’s engagement with our IT colleagues and end users.
Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned.
Any other tasks to improve our services in AIG
Key Relationships
Internal Interactions (Within the Organization)
IS Leadership team and other IS departments (Japan, APAC and / or global, as necessary)
Japan/APAC BU managers, country CIOs in APAC
External Interactions (Outside the Organization)
IS outsourced teams.
Third party vendors
Required Skills and Experiences
Educational Qualification
Bachelor’s or higher degree or equivalent combination of education and experienceSpecific Qualifications
Experience on large/medium/small deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment
Experience on supporting voice over IP technologies
Experience working in complex global & domestic network environments consisting of 200+ sites
Certification CCSP/CCDP/CCNP/CCIE or equivalent experience
Total Experience
Highly technical and experienced in the network field
Fluent level Japanese and business level English
Proficiency with tools such as MS Office
Demonstrated ability to identify, understand and communicate business needs
Ability to work with technical and non-technical people
Ability to adapt to change and manage in an uncertain environment
Someone who understands the IT environment and associated tools
Good organization, planning, and execution skills
Good time management and organizational skills
Proficiency with interpersonal / communication skills (verbal and written).
Ability to interface with a multitude of stakeholders.
#LI-AIG
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
IT - Information Technology
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Technologies Kabushiki Kaisha
At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.
But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .