The Veterans’ Home in Holyoke is seeking an engaging and passionate individual to be a skilled support member of our Food Services Department. The selected candidate will play a vital role in supporting the Home’s dietary program. They will provide assistance to the Assistant Director of Food Services, Food Service Supervisor II and/or Registered Dietician, supporting department functions and purchases, and providing backup coverage for the Administrative Secretary-Facilities as required. /_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/ · Provide administrative support to assigned personnel within the Food Services Department · Responsible for screening phone calls and allocating to appropriate personnel · Documenting diet changes in communication log and communicating changes needing attention · Making changes in the Menu Ticketing system to reflect veterans’ current status, including weight · Counting dining room meal tickets and updating data in relevant spreadsheet for processing by the business office · Electronic management of food and non-food orders · Submission of all department purchase orders to the business office, utilizing COMMBUYS and submission of orders for delivery · Update and print sanitation reports, nourishment sheets, and processing checklists for food and non-food inventory spreadsheets · Organization of open and closing checklist, managing documentation by completion date · Update and email assigned spreadsheets to appropriate clinicians and non-clinical staff · Organize birthday meals and meal tickets · Review, revision and distribution of weekly menus · Schedule and attend Food Service meetings and take minutes as needed, and provide meeting minutes coverage to other departments as needed · Assist with compliance tracking for mandatory trainings, outbreak testing, and other communications from the home and Food Service leadership · Updating of nourishment sheets, daily checklist and canteen/dining room binders · Updating and making changes to veteran meal tickets as requested by dieticians, and entering of veteran meal choices into electronic system · Update of food texture guidelines for Canteen · Other duties related to the operation of the Food Services department as directed * * Schedule: This is a full-time (37.5 hours/week) position working Monday through Friday from 9:00 am – 5:00 pm. Note: This is 24 hour/7 days a week long-term care facility and as a result, the Veterans' Home in Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need. Required Qualifications: · Knowledge of standard office software · Knowledge of English usage, vocabulary, spelling, grammar and punctuation · Knowledge of clerical office practices and procedures, including office filing, typing and uses of office equipment and supplies, business letter and report preparation, etc. · Ability to exercise discretion in handling confidential information and maintain confidentiality · Ability to communicate effectively, both verbally and in written manner · Ability to set priorities and manage time and work in fast-paced and busy environment with multiple tasks and interruptions * Preferred Qualifications:* · Personable and professional in dealing with visitors, staff, and veteran residents. · Ability to establish and maintain professional working relationships with others. · Skilled in the use of using a computer. ABOUT THE VETERANS’ HOME IN HOLYOKE – The Veterans' Home in Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Veterans’ Home is staffed by approximately 330 administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel. The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide “Care with Dignity, Honor, and Respect” to our Veterans. Learn more about our important work:http://www.mass.gov/hly _Pre-Offer Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori__ Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have a high school diploma or equivalent and (A) at least three (3) years of full-time, or equivalent part-time, experience in clerical or secretarial work or (B) any equivalent combination of the required experience and substitutions below. Substitution: I. An Associate's degree or higher may be substituted for two (2) years of the required experience. _Pre-Offer Process:_ For BU and MI-MIV A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori__ Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. *Job: Administrative Services *Organization: Holyoke Veterans Home *Title: *Administrative Secretary - Dietary Location: Massachusetts-Holyoke-110 Cherry Street Requisition ID: 240000UA