Administrative Case Manager —Rockland, NY - ACM-MM (Full Time)Job Title:

　　Administrative Case Manager

　　Job ID:

　　ACM-MM

　　Post Date:

　　January 30th, 2024

　　Location:

　　Rockland, NY

　　Employment type:

　　Full Time

　　Base Pay:

　　$45,760-$49,920/yr

　　Education Requirements:

　　BA/BS in Human Services related field.

　　Experience Requirements:

　　1 - 2 years of experience with families; Sensitive to trauma-informed care and the cultural needs of the population of focus and how to best meet those needs; Bilingual preferred.

　　Job Description:

　　Astor’s Rockland Adolescent Partial Hospitalization Program is seeking a proactive, highly motivated, and organized Administrative Case Manager to join a collaborative, fast-paced, high-performing team that provides clinical and psychiatric services to youth working to remain out of inpatient hospitalization. The Administrative Case Manager will be responsible for receiving referrals as well as triaging to coordinate intakes and discharge planning. The Administrative Case Manager will obtain consents, schedule appointments, and send annual notices to families (mailing & electronic correspondence). They will complete program satisfaction surveys for clients and families and be responsible for 30 day follow up communications. They will submit financial requests, and track/submit QA reporting data (including but not limited to fire drill reports, restraint data, training information, emergency preparedness, information, etc.) into the SharePoint. The Administrative Case Manager will maintain data in Microsoft Excel such as admissions, discharges, and other reports. They will be required to assist supervisors, clinicians, and other team members to complete duties as directed to support the efficiency of program functioning.

　　Job Benefits:

　　Benefits for Full Time employees:

　　4 weeks paid vacation annually;

　　13 paid holidays, 4 personal days;

　　1 sick day per month, accruable to 150 days;

　　Fully paid individual LTD and life insurance;

　　Eligible for participation in agency medical and dental plan both individual and family, with small employee contribution.

　　Working at Astor:

　　“Astor Services cares about your safety, and the safety of the children and families that we serve. We follow all NYS and CDC COVID-19 guidelines.”

　　Astor Services is a community based, non-profit organization that provides children’s mental health services, child welfare services, and early childhood development programs. Astor serves children and families in New York State’s Mid-Hudson Valley region and the Bronx.

　　Through a wide variety of premier quality education and mental health services, Astor provides support for pre-schoolers, children with behavioral and emotional health problems, children at risk of placement in foster care, and families that need assistance in developing the skills necessary to raise their children in an environment filled with increasing challenges. Astor currently serves thousands of children each year through its prevention, early childhood, special education, community behavioral health and residential treatment programs.

　　Many children in our communities struggle with emotional and psychological problems that make it difficult for them to experience the simple everyday pleasures of being a child.

　　ASTOR is there for them.

　　Many families, overwhelmed by financial, emotional and cultural challenges, need additional resources and support to be able to give their children a healthy, happy childhood.

　　ASTOR is there for them.