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Administrative Assistant
Administrative Assistant-March 2024
Virtual
Mar 28, 2026
About Administrative Assistant

  Administrative Assistant

  Apply now »

  Date: Jan 22, 2024

  Location: Appleton, WI, US, 54914

  Company: A. O. Smith Corporation

  Clean Water Center - An A.O. Smith Company

  We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

  The Clean Water Center is a subsidiary of A.O. Smith, located in Appleton, WI. The Clean Water Center is your one stop water resource. We provide extensive testing, inspection, consultation and treatment to solve water quality issues of any kind.

  Primary Function

  Responsible for the outbound and inbound phone calls to schedule service and sales opportunities, data entry, helping walk in retail customers, assisting with shows and events, placing reminder calls to existing customers, taking job odors over the phone, assisting with inventory, assist with emailing invoices to customers and maintaining a clean and inviting showroom.

  Role Specific Responsibilities

  Answering incoming phone calls and scheduling service or sales opportunities.

  Greet all customers as they enter the showroom

  Scan and update all information for each visit to our customers in the CRM

  Follow up phone calls to customers

  Create purchase orders for units and parts

  Sales orders for mail delivery or showroom pick up

  Ordering salt and schedule deliveries

  Outbound phone calls to existing customers for service and delivery reminders

  Respond to prospective customer inquiries and schedule free consultations

  Assist showroom customers with products and questions

  Test water samples and forward results to the appropriate department

  Attend department meetings

  Assist with inventory

  Receive and handle customer requests and complaints.

  Perform other duties as assigned by supervisor.

  Forklift pallets of salt for customers.

  Qualifications

  Outgoing, Personable, Organized, Strong Multi-tasker, great communication

  Able to work well with a team and individually

  Able to lift 50 lbs.

  Education

  High School Diploma or GED in Related Field

  Years of Experience

  Minimum of 1 year related work experience

  We Offer

  Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

  Nearest Major Market: Appleton Nearest Secondary Market: Oshkosh

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