Administrative Assistant 1

　　Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4358148)

　　

　　Administrative Assistant 1

　　Salary

　　$40,830.40 - $60,008.00 Annually

　　Location

　　Des Moines - 50319 - Polk County, IA

　　Job Type

　　Full-time

　　Job Number

　　24-02440

　　Agency

　　655 Iowa Treasurer of State

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/2/2024 11:59 PM Central

　　LinkedIn Tag

　　#LI-DNP

　　Point of Contact

　　Hiring Manager at [email protected]

　　To Apply

　　Hiring Manager at [email protected] Submit your resume and cover letter to [email protected] Please include the Job Title, Administrative Assistant 1, in the subject line

　　Job Description

　　Are you looking for an opportunity to serve Iowans and get great personal satisfaction in return? Imagine returning millions of dollars to the rightful owners. The Office has an immediate opening for a full-time, self-motivated and team-oriented professional to join our Great Iowa Treasure Hunt (GITH) team as a claim’s processor. This position is designed to be entry level and starting at the beginning range of the salary scale. The ideal candidate must be willing to learn and be comfortable with new computer systems. The successful candidate will possess a willingness to learn, be adaptable and have good analytical and problem-solving skills. Excellent writing and verbal communication skills are necessary. A successful candidate will work with the public in person, on the phone and via email/mail. Must be self-motivated and team oriented with the ability to perform multiple tasks.

　　Who We Are

　　The State Treasurer’s Office acts as the State’s banker for State agencies. As part of that role, Treasury staff provide customer service to other State agencies and the public. The Office also oversees many consumer programs, such as the Great Iowa Treasure Hunt, the College Savings Iowa 529 plan and Iowa’s Achieving a Better Life Experience plan (IAble).

　　Your responsibilities will include:

　　Process claims as directed by a manager.

　　Research and identify potential fraud.

　　Provide any additional support requested by your manager.

　　Assist walk-ins with claims as requested.

　　Answer and return phone calls, emails and mail requests in a timely fashion.

　　Help plan, set up and staff GITH outreach events as requested by your manager.

　　Propose ideas to outreach team to improve reach of programs.

　　Complete any other duties as assigned from your manager or the Treasurer to support the Treasurer's Office mission and goals.

　　Provide backup as needed by any area of the office as directed by a manager.

　　Actively participate in claims team regular meetings. Assist team members with questions/problems and make contributions to team challenges.

　　Actively participate in your assigned Treasury team. Accept team challenges and contribute to the final recommendation created by the team.

　　What you will need to be successful in this role:

　　Passion for serving the people of Iowa.

　　Critical thinking and problem-solving skills.

　　High level of professionalism in written and verbal communication.

　　Dedication to creating a culture of respect, integrity, growth, honesty and trust.

　　High emotional intelligence maturity and soft skills.

　　Self-motivated, organized and thrive in situations that require adaptability.

　　What is in it for you?

　　Opportunities to make a widespread impact throughout State government and on the lives of Iowa citizens.

　　Supportive, positive work environment.

　　Talented and passionate work colleagues that will help you learn and grow.

　　Competitive benefits package: Benefits beyond the Paycheck (https://das.iowa.gov/sites/default/files/hr/documents/employment/Benefits_Beyond_the_Paycheck.pdf) PDF (Download PDF reader) .

　　8:00 a.m. – 4:30 p.m., Monday – Friday, some nights and weekends

　　This position will require a presence in the Office on a regular basis. There will be a potential option for some remote work once on-boarding and training have been completed, but this is not a fulltime remote work position.

　　This is a courtesy posting for a non-merit position. Please follow instructions in the “To Apply” section for directions on how to apply for this position.

　　Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

　　Minimum Qualification Requirements

　　Four-year bachelor’s degree preferred.

　　Agency

　　State of Iowa

　　Agency

　　655 Iowa Treasurer of State

　　Address

　　State Treasurer's Office

　　Capitol Building

　　Des Moines, Iowa, 50319

　　Website

　　https://www.iowatreasurer.gov/index.cfm

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