Reports To: Operations

　　Direct Reports: 0

　　Summary of Duties and Responsibilities

　　YOU

　　The role will be responsible for processing documentation to the company AQL. Daily duties include but are not limited to: data entry, documentation creation, validation, and reconciliation as it pertains to our product lines. This person will also consult and report in both written and verbal form, with all other departments to ensure clear and accurate details as it pertains to the subject matter.

　　YOUR CONTRIBUTION

　　Coordinate with work schedules and customer repair ordersPrepare routers for repairs and convey information to sales repsOpen, review, and close work ordersMonitor work in progress and effectively communicate any necessary changes to the sales repConvey information between sales, service, and management efficientlyYOUR VALUE

　　You will develop and maintain long-term service relationships with our sales reps, management, and repair technicians.You will serve as a valuable asset to the Inventory, AR, AP, Sales, Service, and Management departmentsYou will promote positive customer service according to Bulldog Services LLPs expectationsYou will develop the tools and skills necessary to MAKE A LONG AND REWARDING CAREER with Bulldog Services LLPMOST IMPORTANT QUALIFICATIONS

　　REQUIRED:

　　Bachelor's Degree in a related field (or years of valid applicable experience)The mechanical aptitude necessary to understand the work being performed and communicate about it effectivelyMust be agile and prioritize sales reps requests for repair orders, meet deadlines, and provide accurate reporting and documentationStrong computer skills including MS Office such as MS Word, MS Excel, MS Outlook and Inventory software platforms, Microsoft SharePoint, QB Desktop a plusAbility to effectively present information and respond to questions from managers, clients, customers, and other employees of the organizationHIGHLY PREFERRED: Minimum 2+ years of relevant work experienceJOB FACTS

　　SCHEDULE: Monday to Friday from 8:00 am - 5:00 pm - On Call Team Schedule / Every Other Week for documentation```{=html}

　　```- Will require physical movement as listed in the job description

　　SAFETY IN ALL WE DO

　　We require strict compliance with PPE (personal protective equipment) safety regulationsWe maintain compliance with all Federal, State and Local safety and company regulationsAll employees must follow all Company Health, Safety and Environmental (HSE) proceduresParticipate in community events with the customer as approved by the GM