Job Description

　　We are seeking a detail-oriented and highly organized individual to join our finance team. The candidate will be responsible for accurately processing and reconciling incoming payments from customers, ensuring timely and accurate application to the appropriate accounts. You will also play a crucial role in efficiently handling of customer disputes and complaints as well as coordination of new customer accounts. You will play a crucial role in ensuring customer satisfaction, while maintaining the company's reputation for exceptional service. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong attention to detail.

　　Job Description:

　　Responsibilities Cash Application: Accurately and efficiently post all incoming customer payments to the appropriate accounts in a timely manner, ensuring adherence to company policies and procedures. -

　　Reconcile payments received against outstanding invoices, identifying and resolving any discrepancies or issues promptly. -Review and verify payment details, such as check amounts, ACH and wire transfers, credit card transactions, and other payment methods, to ensure accuracy. -Communicate with internal stakeholders to resolve payment-related inquiries or discrepanciesMaintain organized and up-to-date records of all cash transactions, ensuring accuracy and compliance with internal controls and audit requirements.Responsibilities Dispute Management:

　　Receive and investigate customer disputes, complaints, and inquiries promptly and professionally. -Analyze and assess the nature and severity of each dispute to determine the appropriate course of action. -Conduct thorough research and gather all necessary information related to the dispute. - Collaborate with internal teams, such as customer service, sales, and legal, to gather additional information and seek resolution. - Requirements:Additional InformationHybrid work arrangementHMO upon hireWork life balanceThis is for mid-shift schedule

　　Ready to drive with Continental? Take the first step and fill in the online application.

　　Qualifications

　　Education or Equivalent Experience: 3+ years of Accounts Receivable Experience

　　Additional education in finance or accounting is preferred.

　　Skills: Good command of spoken and written English; Ability to learn quickly; Customer orientation; Planning and organizing; Collaborating; Ability to work in a (virtual) team setting; Experience in SAP; Proficient in MS office; Basic Excel Skills; Basic experience in account reconciliation; Good customer communication skills both verbal (outbound calls) and written; Good negotiation and conflict resolution skills; Ability to handle process and conduct Payment Application training to new associate; Experience with creation and maintenance of process documentation

　　Proven experience as a Cash Application Specialist, dispute management or similar role, preferably in a fast-paced finance or accounting environment. -Strong attention to detail and accuracy in data entry and transaction processing.Proficient in using financial software and Microsoft Office applications, particularly Excel.Excellent analytical and problem-solving skills.Exceptional organizational and time management skills, with the ability to meet deadlines and handle multiple priorities. -Effective communication skills, both written and verbal, to interact with internal teams professionally and courteouslyAbility to work independently with minimal supervision and as part of a team.Company Description

　　Continental Global Business Services in Manilastarted in June 2012 asVeyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name toContinental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.

　　GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

　　It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

　　Continental Global Business Services in Manilastarted in June 2012 asVeyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name toContinental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.

　　GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

　　It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.