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ACCOUNT SUPERVISOR
ACCOUNT SUPERVISOR-March 2024
Cupertino
Mar 28, 2026
About ACCOUNT SUPERVISOR

  Overview

  Salary / Exempt: $62,400 - $68,640

  Shift: Mon-Thurs (6pm-2:30am) & Sun (7am-3:30pm)

  The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

  Benefit Information:

  ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Staff-Management-10122022.pdf)

  This Night Supervisor position is responsible for giving direction, motivation, and guidance to a team of cleaners.

  Essential Functions

  Conducts quality improvement inspections within assigned areas of responsibility

  Ensures quality and satisfaction levels are meeting and/or exceeding expectations

  Assures the highest quality of customer satisfaction

  Assists with Training and Development

  Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.

  Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.

  Leads and participates in a team to ensure the successful completion of assigned tasks

  Establishes and maintains effective communication and working relationships co-workers, shift coordinators, supervisors, managers, etc.

  Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

  Responsibilities

  Provides leadership and direction to team members

  Provides open communication between field employees and management

  Provides positive coaching to team members

  Assists with the training of housekeeping staff and schedules work assignments

  Assists with making daily and weekly work schedules

  Oversees and performs cleaning operations in assigned building

  Takes care of keys and access cards for the property

  Reports damaged, broken and out of work features/items

  Makes sure premises are secured at all times

  Oversees and performs additional service requests (tag job) in assigned building

  Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.

  Coordinates scheduling of cleaning crew.

  Oversees quality of jobs and confirms completion with Area Manager.

  Provides training to all new hires assigned to the building

  Attends and participates in all meeting and training sessions involving assigned property and crew.

  Completes time sheets, validates time sheet accuracy and delivers time sheets to office.

  Checks supplies, equipment, and chemicals weekly.

  Completes order forms completely and accurately.

  Coordinates equipment usage and inventories.

  Performs all tasks and duties required of your team

  Miscellaneous duties as assigned

  Qualifications

  Must be 18 years of age or older.Preferred Qualifications:

  Customer Service Experience

  1 yr of similar work experience

  ABOUT US

  ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

  The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  REQNUMBER: 76776

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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