Description

　　We are looking for a results-driven account manager with sales/account management experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces by introducing Amazon logistic program solutions, e.g. SEND(Seller Export and Delivery) product; meanwhile deliver first-class level of services to customer satisfaction. The Account Manager for logistic will have experience building relationships with customers, and the ability to deliver results. Provide primary post-sales general and/or product support to third-party sellers. Manage relationships with key accounts and learn from customers to maximize these relationships and improve Amazon products. Responsible for maintaining performance, and working with sellers to adopt logistic product and improve unit commitment. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact Seller's utilization and product feedback. Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

　　Roles & Responsibilities:

　　Recruit sellers to adopt logistic program(e.g. SEND) and ship FBA inbound to Amazon and drive their unit commit of SEND product providing seller a FBA inbound solution and delight our WW end user

　　Follow working process, improve productivity and efficiency by Invent and Simplify.

　　Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.

　　Help generate high quality Seller insight and make influence product team and key stakeholders to make Seller’s lifer easier.

　　Help leader identify key business opportunities for the territory and execute toward a growth plan.

　　Help provide account management best practices and Help consolidate SOPs into the business development framework.

　　We are open to hiring candidates to work out of one of the following locations:

　　Hangzhou, 33, CHN | Shenzhen, 44, CHN

　　Basic Qualifications

　　2+ years of sales or account management experience

　　2+ years of digital advertising and client facing roles experience

　　Experience with Excel

　　Experience analyzing data and best practices to assess performance drivers

　　Preferred Qualifications

　　Experience analyzing key open issues and resolution metrics for each of the managed accounts

　　Experience in relationship management within technology, start-ups, or SaaS Platforms

　　Experience in sales channel development(online, offline) esp. for logistic service