This role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.

　　JOB RESPONSIBILITIES

　　Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations

　　Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business

　　May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

　　Acts as liaison between clients and insurance carriers to resolve escalated complex service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues

　　Responsible for overall retention of accounts in assigned book of business

　　Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate

　　QUALIFICATIONS

　　High School diploma or equivalent; AA and/or college degree preferred

　　Superior customer service and problem solving skills

　　Excellent oral and written English communications kills

　　Must be willing to take your requisite state insurance license examination

　　Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems

　　Ability to work in a positive team environment

　　Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required

　　Department Account Management & Service

　　Required Experience: 1-2 years of relevant experience

　　Required Travel: No Travel Required

　　Required Education: High school or equivalent

　　HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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　　We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

　　Hi, we’re HUB.

　　In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

　　When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

　　And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

　　About HUB International

　　Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.