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Account Executive, Key Accounts (East)
Account Executive, Key Accounts (East)-March 2024
Clyde Hill
Mar 31, 2026
About Account Executive, Key Accounts (East)

  Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.Smartsheet is looking for a Key Accounts Executive (KAE) to play a key role in executing our Large Enterprise sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will nurture, retain and upsell a subset of Smartsheet's top customers. The main goal is to become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. The Key Account model is anchored on developing account-specific approaches with deliberate strategy, ongoing executive and IT cadence, and persistent long-term vision.KAEs will need to form a strategic perspective for each one of their accounts. This will include obtaining a deep knowledge of the target customer's business objectives, market positioning, growth plans, and partnership expectations. They will also orchestrate deals and long-term plans that align with a mutually beneficial strategy while leading their customers through an enterprise sale's complex process and multiple steps.The KAE will act as a visionary and rally both their customers and internal constituents on key initiatives. They will influence their extended Smartsheet team and align with internal leaders. Because KAEs touch so many parts of the business, they should be confident and command respect from both their clients and their coworkers while demonstrating a strong executive presence.This high-profile role will work to cover a small number of named accounts in the US and will report to the Sr Regional Director of Key Accounts.You Will:Exceed quarterly and annual software and services sales quotasExecute a complex, solution-based sales process encompassing multiple groups within a Global 2000 accountProspect, approach, and establish executive business and IT relationships with ongoing cadence to ensure strong support and alignment with your target accountsClearly articulate the value of Smartsheet offerings both strategically and financiallyDevelop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business linesEvangelize Smartsheet's unique business, solution, and functional valueCurate custom offerings that drive more value for key accounts, helping to sell more effectively and retain long-term relationshipsAlign the customer's strategy the overall account strategies that enable sales velocity by partnering with Value Strategist, Solutions Engineer, Customer Success Manager, and Enterprise Sales RepresentativeCollaborate with different teams, such as Product, Marketing, Services, Finance, Operations, etc. to ensure the customer's needs and expectations are properly metDrive negotiations with a keen sense of timing, strong persuasion skills, and the confidence to hold their ground and push back when necessaryEffectively forecast sales opportunities, while tracking and using critical metrics that predict sales successUse Smartsheet in the execution of daily sales activitiesTrack all relevant sales activity using the company's CRM platformOther duties as assignedTravel as neededYou Have:Demonstrated enterprise sales success; track record of exceeding quotas and receiving recognition, awards for high performanceExperience selling enterprise software, preferably emerging SaaS solutionsDemonstrated ability to build relationships with Global 2000 senior line-of-business and IT executives, as well as operational managersProven ability to manage a diverse pipeline of strategic sales opportunitiesExcellent communication (written and verbal), interpersonal, and presentation

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