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Account Executive
Account Executive-August 2024
Grand Rapids
Aug 16, 2025
About Account Executive

  Who We Are

  At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

  HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

  What We Offer You

  At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

  Benefits you may enjoy working at HUB International Midwest-East:

  Medical, Dental, and Vision (PPO, HMO, and HSA)

  Comprehensive Wellness Program

  401(k) Retirement Plan

  Life and Disability Plans

  Vacation, Holiday, Sick, and Personal Time Off

  Spending Accounts

  Pet Insurance

  Bonus Program

  Comprehensive Onboarding Program

  Continuing Education / Personal Development Programs

  Flexible Work Arrangements

  Employee Engagement Events

  Dress for Your Day Dress-Code

  Service Awards

  Here’s Where You Come In

  The individual filling the Account Executive role will be responsible for servicing a book of business that is approximately $1M in revenue. The Account Executive will provide professional, courteous account leadership and broking services to assigned clients, having the primary responsibility for account retention. Working alongside Producers and Account Managers, as assigned, the Account Executive shall be principally responsible for overseeing management of assigned accounts, including proactive consultation, insurance program design, carrier marketing, collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.

  Job Responsibilities :

  Working alongside and cooperatively with Producers, if assigned on accounts, serve as the HUB’s primary consultant to the client. The Producer has primary responsibility for client relationship management and initiating new sales. The Account Executive has primary responsibility for retaining the account, acting as the de facto technical expert and broker-consultant. (In some instances no Producer will be assigned and the Account Executive also is primarily responsible for client relationship management.)

  Serve as the point person for client relationships which includes communicating with internal (service/ production team) and external stakeholders on all account updates.

  Establish and maintain strong and productive professional relationships with “C-Level” and other decision makers for assigned HUB clients.

  Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions.

  Establish and maintain strong and productive professional relationships with cognizant insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients.

  Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.

  Ensure that all client service needs are promptly and professionally delivered, either directly by the Account Executive or via HUB colleagues (e.g. Account Manager, Benefit Analysts, etc.). The Account Executive is accountable for the competence, timeliness, and quality of all deliverables to the client.

  Conduct annual review w/clients making coverage and loss control recommendations focused on reducing the clients total cost of risk.

  Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the client’s needs, initiating same. At all times, be knowledgeable about and document what other insurance products and services the clients are purchasing through other providers and who those providers are.

  Work with the Producer, if assigned, or be primarily responsible for maintaining current receivable status for assigned clients. Proactive efforts to collect receivables more than 30 days past-due should be undertaken, with each unresolved circumstance documented and reported to accounting.

  Be knowledgeable about and comply with HUB systems, procedures and state/federal insurance regulations.

  Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using various media. This may range from conducting internal training to a sales or renewal presentation at a client’s office.

  Be actively involved with professional and/or civic associations on behalf of HUB.

  Cultural Expectations :

  Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.

  Ownership – Responsible to each other, our clients, and our goals.

  Teamwork – Together we attain greater success.

  Sincerity – Giving and receiving direct and caring communication

  Qualifications:

  A Life & Health insurance license

  BA or BS degree preferred

  At least 7 years of experience servicing large EB accounts

  Must possess a complete proficiency in alternative funding mechanisms, including but not limited to self-funding

  Experience with influencing C-level executives

  Exceptional written and verbal communication skills

  Proficiency with Microsoft Office Suite and PowerPoint programs

  High energy, detail-oriented self-starter

  Strong leadership, mentoring, and team-building skills

  Significant skill in handling competing demands and projects

  Excellent organizational skills and ability to prioritize and delegate responsibility

  Willingness to travel

  Department Account Management & Service

  Required Experience: 5-7 years of relevant experience

  Required Travel:

  Required Education:

  HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

  EEOAA Policy

  E-Verify Program

  We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

  Hi, we’re HUB.

  In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

  When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

  And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

  About HUB International

  Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

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