Access Control Operator - ( 24000068 )

　　Description

　　* $1,000 Sign on Bonus **

　　As part of the Corporate Security team at Windstream, you will utilize monitoring systems to ensure employees have access to a secure work environment while acting as an important point of contact in the event of an emergency.

　　The hours for this position are Monday - Thursday, 8 am - 4pm and Friday 4pm - 12am

　　To be successful in this role, you need to be comfortable with computers and technology as well as have an appreciation for teamwork and collaboration.

　　Responsibilities:

　　Manage access control credentials within an enterprise level access control platform, including processing access requests, printing identification cards and troubleshooting access issues for employees.

　　Contact remote site owners regarding system alerts for door concerns which occur outside of authorized use hours.

　　Respond to requests for information from employees, customers and vendors and escalate any reported concerns.

　　Compile report data to assist with personnel reviews conducted by Human Resources or Security

　　Receive phone and system notifications related to possible emergency situations and follow documented procedures to escalate the concern.

　　Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

　　Qualifications

　　Requirements :

　　Excellent customer service skills

　　Experience working with electronic access control software

　　Familiarity with CCTV platforms for video review and support

　　Proficient with Microsoft Office (Word, Excel)

　　Able to work a flexible schedule

　　Able to multitask

　　Able to thrive in emergency response

　　Minimum Requirements:

　　High School diploma or equivalent. This is a safety sensitive position.

　　Our Benefits:

　　https://windstreambenefits.com

　　Medical, Dental, Vision Insurance Plans

　　Identify Theft, Legal, Auto & Home and Pet Insurance

　　401K Plan

　　Health & Flexible Savings Account

　　Life and AD&D, Spousal Life, Child Life Insurance Plans

　　Educational Assistance Plan

　　*$1000 Sign on Bonus $250 to be paid at time of hire, remainder to be paid 270 days after employment. Employee must be a new employee with Windstream and employed at time of payout to receive sign on bonus.

　　Windstream CIB Statement

　　Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

　　Our Employee Resource Groups:

　　WinVets – Veteran Employee Resource Group

　　WOW – Women Employee Resource Group

　　WINPRIDE – LGBTQ Employee Resource Group

　　WBPN – Black Professional Resource Group

　　WARG – Ability Resource Group

　　LaFamilia –Hispanic Resource Group

　　Minimum Requirements: High School diploma or equivalent. This is a safety sensitive position.

　　Primary Location : US-Arkansas-Little Rock

　　Work Locations :

　　Little Rock AR 4005 N Rodney P

　　4005 N Rodney Parham Rd

　　Little Rock 72212

　　Job Category : Security

　　EEO Statement: : Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

　　Req ID: 24000068

　　Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.