Accela Automation Land Management Administrator

　　Lawrenceville, Georgia

　　Onsite

　　Contract

　　$42/hr - $52/hr

　　Our established client located in Northeast Metro Atlanta is a forward thinking and dynamic organization dedicated to serving the public sector is looking for an Accela Automation Land Management Administrator to join their team for a long-term contract opportunity. They have made it to the list of Atlanta's Healthiest Employer of 2023 as well as the Top 100 Healthiest Workplaces in America!

　　The position is responsible for administration, management, configuration, documentation, report writing, scripting and end-user support and testing of the Accela Automation SaaS system and its modules Citizen Access, Mobile Office, and GIS integration.

　　Contract Duration: 7 Months

　　Required Skills & Experience

　　Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction with Clients

　　Good Language and Communications Skills, Problem-Solving

　　Three (3) years’ experience in Accela Automation administration and application support required.

　　Professional level analyst and systems experience in a large-scale Information technology environment.

　　Database management principles

　　Application configuration

　　Applicable programming principles and/or languages

　　System/Application development processes

　　Project management principles

　　Application development processes and tools

　　Analytical methods

　　Coding, testing and debugging programs

　　Analyzing processes, information, and data

　　Identifying, researching, and resolving complex technical issues

　　Documenting procedures

　　Communicating technical information to a non-technical audience

　　Good Understanding of Computer Support and Troubleshooting

　　Ability to Work in a Team

　　What You Will Be Doing

　　•Accela Cloud Hosted SaaS solution - Land Management Module Application support

　　Automation

　　GIS

　　Citizen Access

　　Mobile Office

　　Accela reports

　　Utilizing and managing SQL server databases

　　Projects

　　Initiation, Planning, Design, Deployment

　　Accela training classes

　　Class Schedule/Registration/Curriculum/Teaching

　　Prepare Documentation and Standard Operating Procedure

　　Provides advice and guidance to end users regarding incidents

　　Identify, log and resolve technical problems with software applications or network systems

　　Identify potential changes and system improvements to present to Land Information Solutions Supervisor for consideration and implementation

　　Ensure that work is carried out within agreed service levels and in accordance with department guidelines

　　Create, maintain and distribute reports of progress to Land Information Solutions Supervisor

　　Maintain ticketing system with up to date solutions and clear record of activities

　　Explain and document technical issues in a clear way to end users

　　Perform Physical IT maintenance and installation tasks as needed. This means being able to lift heavy objects and be able to work from a ladder at times

　　Assists in maintaining IT Department documentation, inventory, including additions, transfers and surplus of equipment

　　Must be able to lift and move objects 10-15 lbs regularly. Will need to stand, walk, stoop, kneel, crouch or crawl.

　　You will receive the following benefits:

　　Medical Insurance - Four medical plans to choose from for you and your family

　　Dental & Orthodontia Benefits

　　Vision Benefits

　　Health Savings Account (HSA)

　　Health and Dependent Care Flexible Spending Accounts

　　Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

　　Hospital Indemnity Insurance

　　401(k) including match with pre and post-tax options

　　Paid Sick Time Leave

　　Legal and Identity Protection Plans

　　Pre-tax Commuter Benefit

　　529 College Saver Plan

　　Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

　　Posted by: Maya Russo

　　Specialization: Technical Support