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2nd Level Application Support Engineer
2nd Level Application Support Engineer-June 2024
Lisbon
Jun 17, 2025
ABOUT EPAM SYSTEMS
EPAM is a leading global provider of product development and software engineering solutions.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About 2nd Level Application Support Engineer

  DESCRIPTION

  Our client is a multinational universal bank and financial services holding company.

  RESPONSIBILITIES

  Support the business in their IT needs and understand the business workflows and scenarios

  Maintaining a proper coverage in their designated shift

  Voluntarily picking up work and tasks as received over email, phone or in person

  Provide business, team members and other project/task partnering teams updates on the issue/task/project

  Understand the underlying issue and the associated patch fix / release and identify systemic issue

  Contribute towards better post-release checkouts

  Improving day to day tasks by writing scripts and automate tasks that are procedure

  REQUIREMENTS

  Ansible

  Blue Prism Administration

  Linux

  ITIL Operational Support & Analysis

  SQL

  Upper-Intermediate level of English, both spoken and written (B2+)

  WE OFFER

  Competitive compensation depending on experience and skills

  Variety of projects within one company

  Being a part of a project following engineering excellence standards

  Individual career path and professional growth opportunities

  Internal events and communities

  Flexible work hours

  EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

  At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

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