Job Title: Training Specialist
Location: Summit, NJ
Type: Contract
Responsibilities
The Sr. Training Specialist, Instructional Design & Systems Training is a full-time role. The primary focus for this role is to lead and manage the instructional design, and training development for computer-based training courses that support the Supply Chain Capabilities portfolio of projects. This role is specifically responsible for the successful implementation of systems training in SAP. This role will provide training in alignment to local training processes and with global and / or regulatory requirements.
Support, maintain, encourage, engage, and empower a learning culture for trainees and for the SCC Training and Organizational Change Management Team.
Act as an effective change agent.
Design, Develop and Deploy the learning and performance enhancement experience.
Manage competing priorities and work within a team to drive completion of projects.
Align, coach, and develop training programs that drive an increase in overall training effectiveness and the empowerment Cell Therapy personnel.
Design and develop training courses using various instructional design methodologies while incorporating adult learning principles
Contribute to the writing, review, approval and maintenance of metrics, and associated training Standard Operating Procedures (SOPs) or Work Procedures (WP)
Identify, evaluate, and implement key performance metrics for training effectiveness and for business expectations regarding training design
Create engaging learning activities and compelling course content
Work with Subject Matter Experts to identify target audience’s training needs
Set instructional end goals and create content that matches them
Visualize instructional graphics, the user interface and the finished product
Create supporting materials/media (audio, video, simulations, role plays, games, etc.)
Maintain and control electronic document content and folders as per good documentation requirements
Drive continuous improvement for training programs
Address recurring issues identified for training
Ensure training documentation/files are maintained, with good documentation practices and in compliance with Quality Systems and retention programs
Work independently and perform with a high degree of accuracy
Partner with other members the Cell Therapy Operations Training Team and other training teams across the organization to build harmony and alignment
Support internal and external Audits/Inspections
Develop Key Performance indicators to display the effectiveness of training programs, the instructional design capacity and delivery output, etc.
Meet and display COMPANY Values in all interactions
Requirements
Bachelor’s Degree preferred or equivalent work experience
3+ years of experience in supply chain or manufacturing environment (pharmaceutical industry preferred) or education/training (adult education/corporate training preferred)
SAP S4/HANA training experience
Strong experience and knowledge of GxP and applicable Health Authority regulations / guidelines and industry best practices for supporting a training program
Strong communication skills with clients to identify the learning goals for the training projects
Experience working through training/performance pain points and translating them in corrective learning experience with training effectiveness embedded into the learning & performance enhancement experience
Instructional design experience incorporating adult learning principles and SMART training objectives
Strong experience and thorough understanding of global regulatory training requirements
Strong experience and an in-depth knowledge of adult learning principles
Capable of leading and working cross-functionally to support the training requirements associated with Cell Therapy Business Process Management activities
Proven experience working as a detailed oriented team player with effective planning, organization, and execution skills
Innovative, proactive, and resourceful; committed to quality and continuous improvement
Effective manager of project deliverables
Experience with Articulate required
Strong computer skills with MS Office (e.g. Word, Visio and Excel) and with Quality Systems (e.g. Document Management System, Quality Management System) and learning management systems (Success Factors)
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.