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You will be part of the global Training and Certification Organization which is quickly expanding to include multiple services. Our mission is to build the skills of ServiceNow professionals and help ensure that customers have the support they need to increase adoption and get the results they want from a ServiceNow solution.
What you get to do in this role:
The Senior Training Account Manager is a regional role that develops new training opportunities with influential contacts within a territory.
Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis which will be enabled by:
Understanding how ServiceNow Training and Certification can address an organization's plans and pain points
Building comprehensive, enterprise-level proposals with a prescriptive training approach
Growing and leveraging relationships in projects, sales teams, departments, and divisions to identify new opportunities and ensure training is attached to all new product sales.
Providing and accurate information to management for forecasting, quarterly business reviews etc.
Attending sales quarterly business reviews (QBRs), Knowledge conference, ServiceNow User Groups, and Forums to increase sales and relationships within territory
Serving as a resource for other Training Account Executives
Ensuring compliance with operational standards and customer relationship management
Travel up to 15% of time
To be successful in this role you have:
Excellent German Language skills
3+ years of experience as a Sales Training Specialist or similar role
Experience with success within an inside sales organization within the enterprise space
In-depth experience selling enterprise class solutions
An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
Experience with territory ownership as primary contact for customer/internal
Experience with sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus
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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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