TEMPORARY AIDE - Licensing Specialist - Racing Division

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　　TEMPORARY AIDE - Licensing Specialist - Racing Division

　　Salary

　　$23.00 Hourly

　　Location

　　Arapahoe County, CO

　　Job Type

　　Temporary Part Time (9 mos or less)

　　Job Number

　　TAA-80876-01.2024

　　Department

　　Department of Revenue

　　Division

　　Enforcement - Racing

　　Opening Date

　　01/18/2024

　　Closing Date

　　Continuous

　　FLSA

　　Determined by Position

　　FLSA Status

　　Non-Exempt; position is eligible for overtime compensation.

　　Primary Physical Work Address

　　Division's Arapahoe Park and off-track facility located at 26000 E. Quincy Ave. Aurora CO, 80016.

　　Description

　　Benefits

　　Questions

　　Department Information

　　This is a temporary position. Applications will be considered from residents and non-residents of Colorado

　　We serve all Colorado residents in their everyday lives. The department is driven by our values of service, teamwork, accountability, integrity, and respect. We support the Colorado community as well as those that work here. We value the contributions of every employee and encourage learning so our employees can grow. We celebrate diversity, and together, support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

　　The Department of Revenue (http://www.colorado.gov/revenue) (DOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.

　　CDOR Vision

　　To empower businesses and individuals through quality customer service, innovation and collaboration.

　　CDOR Mission

　　To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.

　　CDOR Values

　　Description of Job

　　The Division of Racing is looking for a Temporary Licensing Specialist (Administrative Assistant III) to join the team. A typical day for this person would include managing the applications process for the Racing Division. These responsibilities include accepting and processing applications, receiving payment for services, maintaining records, and handling customer service. If you have in-depth experience working with a diverse customer clientele in a licensing or regulatory environment, then this is the perfect opportunity for you.

　　Application Processing

　　Establishes procedures to receive and process all ownership applications.

　　Ensures applications are complete, have proper fees, and are processed in the database.

　　Prepares reference letters, conducts computer checks on applicants and generates renewal notices.

　　Issues licenses after Director approval.

　　Records Processing

　　Develops scanning and indexing standards and procedures.

　　Scans all correspondence relating to license files.

　　Ensures staff are meeting standards by reviewing scanned files.

　　Licensing Customer Service

　　Performs license application processing.

　　Conducts background checks to determine statutory and regulatory suitability of applicants for a support racing license.

　　Interviews and consults applicants with problems that would prevent suitability in order to gain compliance with suitability requirements.

　　Fingerprint applicants.

　　Disciplinary Actions

　　Finalizes all disciplinary actions taken by the Division against licensees.

　　Ensures the outcome of disciplinary action is accurately reflected in the licensing database and scans all documentation.

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　Residency Requirement: (New)

　　This posting is open to current and non-current residents of the State of Colorado at the time of submitting your application. However, if you are selected and accept the position, you will be required to establish residence in the State of Colorado.

　　MINIMUM QUALIFICATIONS:

　　Education and Experience:

　　Three years of General Clerical experience. General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:

　　Experience providing exceptional customer service in the call center and/or online; interfacing with a variety of people from many levels within the organization and community.

　　Data Entry including: entering information into a program or database (appointments, contact information, customer records)

　　Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)

　　Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies

　　Typing professional emails, letters, reports, briefings, forms, memoranda, etc.

　　Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports

　　In order to be considered for this position, your general clerical and/or call center experience must be documented on your application. (Part-time experience will be pro-rated.)

　　Substitutions

　　College or university coursework in Business Administration, Accounting, Public Administration, Political Science, or similar field may substitute for the required experience on a year-for-year basis.

　　Preferred Qualifications:

　　The preferred candidate will possess the following qualifications:

　　Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail and Google Applications, and the ability to quickly learn other software systems.

　　The demonstrated ability to communicate clearly using a variety of tools.

　　The demonstrated ability to pay attention to detail and analyze the information to determine an outcome.

　　DOR Required Skills and Competencies :

　　Competencies required for all DOR positions include good communications skills, interpersonal and people management skills, the ability to multitask, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers.

　　Conditions of Employment with the Colorado Department of Revenue :

　　As a condition of employment with the Colorado Department of Revenue, a requirement exists that all personnel timely file all necessary Colorado Individual Income Tax (CIIT) returns and timely pay tax obligations. As such, all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.

　　Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.

　　Terms of Employment:

　　Temporary Aides are limited Per Colorado constitution, a temporary employee may work for the State no more than nine (9) months in a 12-month period. The 12-month period is not defined as a calendar or fiscal year, but a rolling 12-month period that begins with the month of the first day of work for the temporary assignment.

　　For continuous or regular (including part-time) work schedules, the temporary assignment starts the actual date the temporary employee begins work and ends after nine months. For example, a temporary employee who begins working June 15th may work continuously through March 14th. Upon completion of the continuous nine (9) month assignment the temporary aide must take four (4) months off prior to returning in the same position.

　　For intermittent "on and off' work schedules, each hour worked is counted toward a total nine-month limitation within 12 months. In this case, the temporary employee can work up to a maximum of 1,560 hours intermittently within a 12 month period. Upon the completion of a twelve (12) month period the temporary aide must take three (3) months off prior to returning as a temporary aide.

　　Temporary employees pay state, federal and local (if applicable) taxes, Medicare tax, and contribute to the Colorado Public Employees' Retirement Association (PERA). They also receive Workers' Compensation coverage. A temporary employee does not receive health/dental/life insurance benefits and does not receive annual/holiday pay. Temporary employees are called to work on an as-needed basis; there are no set hours or guarantee of hours.

　　Applicant Checklist:

　　Only complete applications submitted on or before the closing date for this announcement will be given consideration. Failure to submit all required documents by the closing date of this announcement may result in your application being rejected. For assistance with the application process, please review the following video provided by the Colorado Department of Personnel & Administration "Applying for a Job with the State of Colorado" .

　　Complete Applications must include the following documents:

　　A complete CDOR Application for Announced Vacancy (Submit online using the link in this announcement)

　　A complete Supplemental Questionnaire (Submit online as part of your application)

　　Email Address:

　　All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

　　Supplemental Information

　　Equity, Diversity, and Inclusion Compliance

　　The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

　　The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at [email protected]

　　The State of Colorado is an equal opportunity employer. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

　　How to apply:

　　Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

　　If not applying online, submit application to:

　　It is recommended that you apply on-line and it is the applicant's responsibility to ensure their application materials include all documents in the applicant checklist and that they are received by the CLOSING DATE and TIME.

　　Department Contact Information:

　　Anita McEachern, HR Analyst at [email protected]

　　Methods of Appointment:

　　Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.