The North America (NA) Transportation Network Design Team is accountable to the network design of Amazon's outbound fulfillment supply chain. This team is responsible for defining the connectivity strategies that bring our customers' packages at the fastest speed and lowest cost possible. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world.As part of the NA Transportation Network Design Team you will partner closely with other Amazon Departments such as Operations, Engineering, Finance, and Research Science in order to design connectivity that meets the needs of our customers. We will also look to you for evaluation and implementation of new processes that will improve our transportation network and planning systems. This position is specifically focused on the network design and efficiencies for Ship with Amazon and additional Unified Reverse Logistics (URL) programs.At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.Key job responsibilities- Develop financial models comparing different network design strategies- Provide support on long-term supply chain and capacity planning and forecasting- Provide analysis and recommendations for business lanes with quantitative justification- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback- Support complex ad-hoc analysis and recommendations- Publish weekly metrics reports in order for business teams (retail, transportation, fulfillment centers and customer service centers) to take proactive actions to improve customer experience- Support management team in metrics understanding and analysis- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specificationsAbout the teamThe North America Transportation Network Design Team's mission is to innovate the means in which customer orders flow from origin fulfillment to final mile destinations. We compare established baseline processes and flows to a series of alternatives to test new ways in which Amazon can deliver faster speed and lower cost for our customers. Our vision for the future is one where delivery speed scales faster than Amazon's catalog selection. We believe speed should be guaranteed through a resilient network design. We want you to help test and define what strategies will make this vison possible!We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Santa Clara, CA, USA- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied level